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Charming Charlie
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89 reviews

Charming Charlie Employer Reviews

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Compensation/Benefits
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Beautiful store, and jewelry, interesting customers and some nice co workers
Sales Associate (Former Employee), Aurora, CO – June 17, 2013
Pros: good discount, visually pleasing setting, some interesting customers
Cons: harsh rules, strict dress code, and being scheduled just short of 5 hours so you don't get a lunch
The store, the concept and the layout are genious. The store is separated by color and every accessory that you can think of is in the store. On a typical day you go in, listen to the walkie-talkie that explains the goal and sales plan for the day and figure out what "zone" you're in. If you're in zone 1 or 4 you have to greet every customer at the – more... door and try to give them a basket. You are required to check in on EVERY customer in your zone, a minimum of 2 times and make sure they have things in their basket. The job is fairly easy, however the company likes to hoard the money and only schedule people short of 5 or 6 hours so they don't get 30 minute lunches- and only one 15 minute break. The managers also have a habit of scheduling people to work 4-6 hours at night- until closing and have them opening the next day. The managers are getting short changed too because they work just short of a being considered full time so they don't get benefits. If anyone goes over their hours they get a stern warning not to. – less
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Good
Sales Associate (Former Employee), Folsom, CA – June 17, 2013
I love the managers and how sweet they were, so helpful. I like how they run the store very organized and well put together. I loved to open the store. They made work fun too, which i enjoyed.
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Fun and socialable work environment
Assistant Manager (Current Employee), Lawrenceville, GA – May 29, 2013
Pros: discounts
Every day is a new experience. In the life of retail meeting and servicing new people allow you to gain relationships with different people. As a manager I am challenged daily to work with different people and ethnic backgrounds. Each situation is different and I enjoy the challenge of meeting the customers’ needs.
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Productive and fun workplace
Assistant Manager (Current Employee), waldorf, MD – May 28, 2013
Pros: my staff, co workers, benefits
Cons: work to life balance
Typically a day at work can be pretty busy with customers, visual updates and administrative duties to take care of. I have learned how to adapt to different settings at any given moment. My management team is great. We opened this store together from training new in the company, to hiring all of our employees. My co-workers and I have become a family. – more... The hardest part of the job is the work to life balance, a the most enjoyable part is that I come in contact with different people everyday. – less
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Charming Charlie is a very interesting company!! I wish them the best.
Sr. Sales Manager (Former Employee), Greensboro, NC – May 24, 2013
* Opening / Closing Procedures
* Daily Operations Managment
* Visual Merchandising
* Customer Fashion Adivsors
* Conversion, ADS,UPT
* Meeting Sales Plan Trend/ LY
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First job I love!
Sales Executive (Current Employee), Pa – May 22, 2013
Pros: discounts (even during sales), fun working environment, socializing with people, getting to dress up
Cons: hours during weekends and holidays
I have only been working at CC for a couple months now and I absolutely love it! I am a charmer and I love what I do. This is the first job that I actually like going to. I don't even feel like I'm going to work, it's more like hours spent living in a girl's fantasy. Being able to dress up and look and feel good while helping people look and feel the – more... same way is such a rewarding experience. My managers are awsome! They make working their fun but they know how to get down to business and make our store the best it can be. I also like the fact you have to be 18 to work here because you work with mature people who take their job seriously. The only complaint I would have about this job is having to deal with cranky customers, so if you don't like people I would suggest not taking this job because it requires you to be social with all people and smile even when they are not in good moods. But overall best job I ever had! – less
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I would not work there again
Sales Associate/Cashier (Former Employee), Nashville, TN – May 21, 2013
When i was the there the pay was terrible and hours were limited
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please contact for information
General Store Manager (Current Employee), Pleasant Prairie, WI – May 20, 2013
Company is still growing; have plans set in place to achieve goals. Will discuss further in personal interview.
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Customer orriented environment that almost any girl would love to work at
Sales Associate (Former Employee), Houston, TX – May 15, 2013
Pros: discounts on merchandise in the store
Cons: inconvenient hours, hours spent standing
A typical day was busy and hectic! There is always something to do! I learned a lot about selling merchandise to customers, even if what they were buying was something that they did not need/want/or look good with. Management was okay. They were really friendly, but it always seemed like the had motives to be such. Especially when they call you in on – more... your days off. Co-workers were usually a blast! They were the kind of people you could work well with side by side, and still want to go have drinks with after work. The hardest part of the job are the grueling hours on your feet! Commission was paid out to associates who could sell special high priced items, which was nice, but if you couldn't sell it was kind of a bummer. – less
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Didn't even start
Charmer (Former Employee), Katy, Texas – May 9, 2013
I had interviewed at this location with a Part Time Assistant Manager and she was personable and seemed friendly. She answered all the questions I had and said she would call to set up a second interview with the store manager. After waiting 2 weeks, I finally got a call back. I went in for my second interview. After being made to wait for 30 minutes – more... past the scheduled time, the manager finally came out from the back. The woman was very rude and I was surprised she was the manager. She started the interview with asking if I had questions. I brought a note pad to take notes and also wrote down some questions. As the interview went on, I found she got the job because one of her good friends is the district supervisor. One of the last questions I asked what the policy was for requesting a day off since I was already committed to previous plans for 2 Saturdays this YEAR. She immediately became excessively abrasive and stated "well we frown on special requests, especially since you haven't started yet. So keep on mi d the more requests you put in the fewer hours you will get. So you can go ahead and write that in your little notebook". In the interview, she spoke poorly of other stores and numerous employees. She was very rigid, unprofessional, abrasive and just flat out rude. I was offered a part time Charmer position. She told me I would have to learn to adjust to being the low man on the totem pole since I had been in management for the last 8 years. While I have no problem working my way up the ladder, it was obvious that this woman's complete lack of people skills and cuth, this is not the place for anyone to work. At least under this poor manager. Luckily I had 2 other job offers that day and I didn't need to take the Charmer position. – less
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Productive and fun work environment
Sales (Current Employee), Fort Wayne, IN – May 4, 2013
My job is really fun. I get to meet new people everyday, help them pick out accessories and make the occasion their shopping for one to remember. My coworkers are very helpful and friendly. If I ever need assistance with anything I always have a helping hand. The job is fairly fast paced which makes the day go by faster. I enjoy my job and the people – more... I work with. – less
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Hard work, but fun
General Store Manager (Current Employee), PA – May 2, 2013
Pros: product, culture, growth and development, healthcare benefits
Cons: payroll is tight for size of store and volume
I have read a lot of reviews on here and I feel like maybe these former employees do not know 'the why' behind what we do at CC. Charming Charlie is a newer, growing company. We are still trying to figure out the best ways to do things. Charming Charlie really requires a certain kind of person- you have to be able to roll with the punches and not be – more... married to the idea of anything being a specific kind of way because tomorrow it will be different. We work HARD but we have a lot of fun doing it. The expectations are high, and you need to be a real 'go getter'. We are results oriented and hold ourselves accountable to achieving results. Charming Charlie will push you to be the best manager you can be, and we really focus on growth and development through IDP's. if you are looking to take your career to the next level, CC is the place to be. – less
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horrible
Lead Cashier/ Sales Associate (Former Employee), Baton Rouge, LA – April 30, 2013
the money was good but the owner was horrible and was not a team player
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charming charlie
Assistant Manager (Former Employee), Salinas, CA – April 25, 2013
Pros: no open communication
Cons: fun, fast pace
loved my job , but management was unorganized, no proper training , most of the things I learned was cause I taught myself
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Fun and out going work place
Retail Sales Associate (Current Employee), Fort Worth, TX – April 24, 2013
very out going plcae to work helping customers.There is no hard part abput my job inproved on great customer service skills awesome people to work with!!!!!!!!!
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Horrible Company to work for
former charmers (Former Employee), temple,tx – April 24, 2013
Pros: cheap items
Cons: horrible work enviroment
The products that are coming in are very very poor quality and therefore overpriced. Staff at time can get along but most of the time it's constant backstabbing . Managment is the worst you'll EVER work for. Company &managment constantly cite policy but policy has not been given to charmers . When asking for a copy it's against policy to provide charmers – more... with a copy of it. You can't make copies of weekly work schedule that's against the policy as well. Managment take discounts they are not intiteled to as well as some charmers. It's ok to come to work enebriated as long as the charmers is part of the work clicque – less
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Pushy work place with very little hours
Retail Sales Associate (Current Employee), Palmdale, CA – April 22, 2013
Pros: employee discounts, friendly coworkers
Cons: very short shifts, bad management, no chance for advancement
a typical workday: walk in the employee room, put your belongings in your locker then clock in. After clocking in you go back to the employee room and listen to a recording done by the opening manager describing the daily goals, promotions and what we need to focus on for the day. Next, you go out to the sales floor and find a manager so they can "chat – more... you in." Pretty much they go over what the recorder said then they put you in a "zone." the store is divided into 4 zones. Zone 1 greets, zone 2 & 3 are focused on selling and zone 4 is register. What I dislike is that they are very pushy. Often times, customers get annoyed because they have sales associates, or "charmers," constantly coming up to them trying to get them to buy more things. Also, if you are on register they expect you to get every customer's full name, email and phone number. Some customers get irritated of this because they just want to pay for their things and go. Also, you are constantly reminded of how much money is required to make the segment and the day which adds a lot of stress and pressure on slow days. I find that management is very contradictory. One manager will tell you one thing and the next tells you the opposite. I also don't like that you cant leave the store unless a manager walks you out and searches your bag, even if you weren't working that day. They should trust their employees a little more than that. Employees are also not allowed to put items on hold and we're not allowed to return items unless our general manager approves. The hardest part of the job is trying to get every person that walks in to leave with a charming charlie bag. the most enjoyable part is helping customers accessorize their outfits. I get along with all my coworkers. The girls that I work with are all very friendly and they are team players. I've learned a lot about coordination while working here. Charming Charlie is always very organized, color coordinated and effectively merchandised. – less
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fun place
charmer (Former Employee), WI – April 16, 2013
i learned customer care is very important. the coworkers were amazing and freindly. the most enjoyable thing was in all just taking a great expierence from the work company.
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Fun atmosphere with great people but no raises!
Charmer (Former Employee), National City, CA – April 14, 2013
Pros: being able to first-hand see all the new merchandise coming in from shipment, from winning charmer of the month, employee can get a 50% percent off entire purchase!
Cons: lack of raises.
I absolutely loved working here for the 2+ years that I worked here. My managers were great and I made life-long friends. If it weren't for the lack of raises, I most definitely would have stayed. It was such an amazing feeling being able to connect with customers in their time of need, you'd be surprised at the friendships that are made while helping – more... someone find the right accessories to complete an outfit for that night! The only problem with my store I would say, was that we were constantly changing our GM. We would have to keep getting accustomed to new store rules and the way they ran the store, only to have to adapt once again to a new set of rules. – less
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good
Cashier (Current Employee), shreveport – April 11, 2013
Pros: discount
Cons: hours
typical day at work fun co-workers and great enviroment...................................................................................................................................
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About Charming Charlie

Charming Charlie charms its customers with colorful stores and a fashionable selection of charms. A fashion jewelry and accessories – Read more