Charming Shoppes, Inc. Employer Reviews

I work with a group of extremely talent people that know our systems and how our business partners use the systems. It is a pleasure to work with this group of people.

Management encourages teamwork and motivates you to do your best.

My typical day was always filling orders, stocking replenishment, and inventory. I learned about the demands of Fashion Bug stores and their demand for clothing, shoes, and jewelry. Management was very good and they cared about their employees. Co-workers were team players and worked well with everyone. I did not find anything that was hard about the – more... job. The enjoyable parts were the benefits of working with the people and how the company was ran. – less

The Charming shoppes wasn't a bad place to work. I was a store manager for 4 1/2 years. When new upper management came in they downsized and hired people with less experience and for less money.

A typical day included assisting customers with clothing sizing and purchasing, as well as creating a fashion driven sales floor.
Typically, the co-workers maintained a balanced setting, and were customer service based. Unfortunately, the management was not as customer based driven, despite the fact that the company was overall.
The most enjoyable part – more... of the job was assisting women feel more comfortable in their bodies by helping them find clothing that complimented their body style and their personality at the same time. – less

A typical day at work for me: Clocking in, doing stock, cleaning the store, greeting and helping customers. I learned how to organize a store to help customers find what they need faster, I learned how your organize a cash drawer and the stock room. Management was good, our managers and assistant managers were flexible with my schedule and life, very – more... understanding to family emergencies. The hardest part of my job was watching the store permanently and losing all the friends I had made and the job I enjoyed. I loved my job, I hated having to close it. – less

Daily operations of retail establishment - hired, trained, drove business - successfully run store

Check emails, wait on customers, I learned giving the best Customer service will bring more customers & business to our company. Our mgnr shows & coaches us to be the best in what we do. The hardest part is helping customers with their choices. Being able to help customers. My co-workers are my team, we all work together for our store.

My daily duties are hardware, software, networking, VOIP, and telecomm troubleshooting/repair.

I gained a vast knowledge for the fashion world thru this company. The regional and districts managers were excellent in their training. Overall, Charming Shoppes was a great company to work for.

Lots of staff managment duties, time keeping, pay roll, and schedualing. My favorite part of this position was connecting with costomers. Daily pep talks were a must. I would have hired more energetic staff for this type of environment.

This was a fast paced call center with various dutied-answering incoming calls, imput customer retail orders, apply payments, make adjustments, when necessary and track deliquent merchandise. I learned how to treat each call as a individual call and always have a listening ear. Management was always supportive ,especially when the company announced – more... it was moving from Marshfield. The co-workers were fun to work with and some of us are still in contact with each other. The hardest part was defusing a irate customer but I know how to utilize my listening skills and probing techniques. The most most enjoyable part of this job was taste testing new items. – less

Over worked and under paid! Corporate has no idea how to difficult it is to meet all the unnecessary mindless tasks they make managers do during the course of the day! They set deadlines that are ridiculous .Customers should be our first priority! Not useless reports! My DM was clueless. All she ever talked about was "metrics". Floor sets are never – more... able to be completed by their deadlines because the shipments never arrive in time to execute the task! The DM I had was someone that managed with her emotions and was an insecure and incompetent woman that didn't even have the knowledge of reading the merchandise's price tag!
This woman then was promoted to a Regional manager and relocated to Florida. She was certainly not regional material!
Managers work like slaves, no breaks, long hours are expected from you all the time! The lack of respect and consideration that they display for their employees shows what kind of company this is! It's no wonder why this Chain(Catherine's ) is closing stores left and right!
The more hours you have to work means the less you are making on an hourly basis as a salaried worker! Upper management need to all be replaced ! Horrible, horrible organization!!! – less

my day of was to keep inventory control using search engines as main frame and wcs to maintain correct count of incoming units to the dc reporting any incorrect counts to management and corporate office. What I learned of managment was a fast paced in envorment alot of request for investing any descepencies. My over all enviorment with my co- workers – more... was very open and worked as a team to get any and all job request completed. The hardest part of the job was understanding some of the reason for the mistakes in the recieving end of the units delivered to the dc.The most enjoyable part of the job was the thanks taht we were showed but managment for a job well done. – less

This is a good place to work if you are interested in all phases of the retail speciality clothing industry

My day is filled with a variety of tasks to be completed, the most important is maintaining schedules/calendars for my bosses. I love the fact that I am able to work on my own without much direction but when I need help I know I can always go to someone in order to follow through with the task at hand so all parties involved are informed and kept in – more... the loop. In my 32 years with the Charming Family I have learned valueable lessons that have helped me outside the office as well. It has been a priviledge and honor to work with such a great team of people. – less

Processing, shipping and packing inventory. Learned how to scan tickets and how much inventory was needed. Management was affable. Co-workers were friendly as well and easy to get along with.
The hardest part of the job was working two departments at one time. The most enjoyable was meeting people.

I enjoyed my job and working for the company. I would continue there, but the DC is closing

Part time sales clerk position, very flexible with schedule, worked very well with management and enjoyed helping customers.

The day can drag with the different clients which are all women from home makers to business women who think you personally have all the catalogs.

The company's business model didn't work as well as they thought it did. The transaction from physical catalogs to website was awfully done. Their inventory systems were really old and outdated.

Management – more... was ok in some regards. The lack of propper procedures was rampant. No structure to any of the calls.

Co-workers were not really present towards the end as everyone was VTOing as soon as it was offered.

Placing orders with the ancient system they had. Looking up products listed under ancient catalogs from 10 yrs ago.

I enjoyed working with the modern homemakers because they were older ladies who wanted nothing but to look their best for church gatherings. – less