Charter Communications Employer Reviews

customer service, sales, fun and exciting co-workers, excellent benefits

I learned how to install and troubleshoot cable T.V. and High speed internet. I also learned how to handle and deal with irate customers.

Pay cut last four years.

No respect for seasoned workers

Constantly playing games..

Management

A typical day at work for me is assisting customers with cable and internet problems.

The company is a great place to work with a fabulous support team. I just feel my time to move on from Minnesota is now.

Typical day is interacting with customers, by doing installs or trouble calls. I learned the basics and advance skills for setting up cable services. Hardest part of the job is having to crawl under houses. Getting the chance to interact with people from all walks of life is a very enjoyable part of the job.

Fixed broken equipment in a media corporation...
Worked along side a production team.
Worked inside head ends..

Typical work day involved being a salesman, I didnt like that, at all

Charter is an okay company to work for. The local office that I worked for was very family oriented. We were very close, that's what I loved most about each other.

After 5 years of loyalty. They decided to fire me for some random reason. Come to find out I was due for a raise the next day. Coincidence?

Working with charter is and laid back customer service.
You would sell 1 day and have a regular day .
My supervisor was productive and everything he does.
My co-workers was very friendly.
The hardest thing was trying to sell the product when cust didn't want.

The most enjoyable part of this job was the people I had the pleasure to work with. The ones you mainly deal with every day were very caring and were like family. I learned a lot about customer service and working with groups of different people. Also about the cable industry itself. The job wasn't difficult so I would have to say the hardest part would – more...  be the weather conditions at times. – less

I only worked here for a short period of time as the department I worked at was restructured and our team was laid off but my time their was enjoyable and I liked working in the sales department. I wish there had been a longer opportunity to build a relationship and a career there but it was cut short due to the lay off

alot of good hard working people to work with.
Which makes it enjoyable.

Charter care's about its customers and is and wants to be there for their customer's needs. Charter has made improvements and commitments to change the way customer's view themselves.

We all worked our self hard but when work was,done the perks of job were rewarding and fun

Long Hours,heavy lifting,and high pole climbing.Spend long hours driving from one job site to next usually spaced out diff cities or was back in days when I was employed there.

A typical day is to talk with tech that call in about the job they are on and help them trouble shoot or something that the tech needs help with.

ABILITY TO WORK INDEPENDANTLY WITH OPPORTUNITY FOR GROWTH

During a typical I take in between thirty to fourty calls. Being in the sale department, one's job is to sell customers desirable products that will accomodate their needs. After determining the, one should create a need for other products so that the customer will bundle products. The company's primary product is cable and internet service.