Pros: being able to have long term employment. free cable, and internet.
Cons: no room for advancements in the company, even after 10 years.
Take on an average of 25 to 30 calls from Charter customers.
How to help subscribers work out problems with their services.
Have had several supervisors over the last 10 yrs of employment, they have always been professional, and ready to help where needed.
Work with a large group of fantastic individuals.
Shift bidding process, which can happen as much – more... as once a year.
Talking with a lot of different subscribers from all over the country, and being able to assist them in a timely manner, being professional , and them telling me , I was able to give then the help they were looking for. – less