Pros: Free cable, Internet and good pay
Cons: follow the call flow or else, tracking system
Great pay. Hourly and commission for the position of sales rep. However, the grading or tracking of your sales numbers are left to be desired. You are to try and sell Internet, phone and cable to new or existing customers. Ok, problem is calls that you don't sell on count against your numbers. That means if someone calls and they don't speak English, it counts against you; someone calls and they have bad debt with charter, it counts against you; even if you get hung up on, we'll you get the point. And of course, YOU MUST FOLLOW THE CALL FLOW. Other than that, wonderful coworkers, some cool supervisors and free legal cable.