Charter Communications Employer Reviews

this is a career job. they train you to become a craftsman at your trade and take pride in your work.

Going out on assignments to do shoots monday-wed. Then hoping to edit your own project or hand off to someone else. Working on different studio shoots, from sports to School programs. I learned how to communicate my ideas to others on shoots and editing. I learned to work with people who had clear Ideas about video production and how to help people – more... get an Idea about what they want to create. My co-workers were very helpful in projects and became my family. The hardest part of the job was getting new Ideas excepted by supervisors. The most enjoyable part was being ably to do all the cable television shows I created. – less

Great place to work. Friendly Colleagues and Supervisors. Everyone gets along with each other.

Take on an average of 25 to 30 calls from Charter customers.
How to help subscribers work out problems with their services.
Have had several supervisors over the last 10 yrs of employment, they have always been professional, and ready to help where needed.
Work with a large group of fantastic individuals.
Shift bidding process, which can happen as much – more... as once a year.
Talking with a lot of different subscribers from all over the country, and being able to assist them in a timely manner, being professional , and them telling me , I was able to give then the help they were looking for. – less

Charter was an upbeat and a consistantly busy arena to work in. Call center environment was high in moral due to paid incentives to upsell products and services to customers. Constant change due to business needs. Solid 40 hr work week with multiple shift options.

Go to customers houses and connect cable, phone, or internet. The management is great along with the coworkers. The hardest part of the job was the long hours, but it was doable.

Very friendly atmosphere. Awesome Benefits, Discount on Cable, Internet and Phone.

Atypical day at work: very busy and productive

What you learned: learned a lot about the network and cost saving
management: managing workload and cost saving.

Your co-workers: very supportive and skilled when it comes to telecom.

The hardest part of the job: not knowing when to stop working.

Up till the day I was terminiated, the work, environment, and staffing were great.

I work as a network engineer for Charter, and its a decent job if a low paying one. That being said, there isn't really a clear path to advancement within the company, and they do not value education or efforts to increase your own skill set. Cable is a very niche industry, and the experience you gain at Charter will probably not carry over to the rest – more... of the networking world. It's not a bad place to work, but its a little bit of a dead end and compensation is less than great. – less

have to explain bathroom breaks, cant be ill, work schedules are very different, coworkers are good people but no one is ever happy with most of the changes made weekly, you are treated poorly buy management as well as customers daily.

Working for the right supervisor Charter is a great place to work. Recently there have been many changes that have led to a decline in overall morale.

-Instructor Lead Training in classroom, webinars, and side-by-side hands on training
- I learned how to conduct distint learning leading webinars for new hire training for employees throughout all of the country in all time zones.
-The most rewarding part of this job was seeing transfer of knowledge occurr and seeing the skill empowering new and tenured – more... employees. – less

I spend most of my day auditing customer accounts.
I enjoy the team atmosphere
Charter promotes life/work balance
The medical benefits are great

Working for Charter is a great chance to show what you are made of. It challenges you and keeps you on your toes.

i enjoy helpin the community when there is an emergency. i love my coworkers and my main strength is overcommitment

My time with Charter gave my the opportunity to learn many positions within my department. I have worked with Fraud Team, Aduiting, Marketing and Retail groups.

Very wonderful place to work for, I would love to work for this company again. I had previously registered for college classes before getting the job so my school and work schedule conflicted which resulted in a lay-off until I was stable to work their required hours.

What company tells an employee of 5 years who started school because this corporation said they would prefer someone with a college degree. After getting my college degree from AB-Tech I was told that a Bachelors was preferred while I was getting my Bachelors they had several management positions open which I applied for and was rejected for other employees – more... with less tenure, worse numbers, and what broke the camels back was that each only possessed a H.S. Diploma. What kind of human resources is this who hires and promotes like that. – less

I decided to leave, as the environment wasn't as positive over the last year.