Great job, great benefits, great atmosphere.
CRC - Commercial (Current Employee) – Louisville, KY – August 5, 2016
I have worked at Charter for about close to a year now. Pay is great, benefits are amazing, and the job.. well, it depends on how you handle stress. I have worked in residential, and have recently got promoted up to business. The promotion process is 50/50. When I say 50/50, it depends on 2 things: performance, and attendance. Attendance is definitely one thing that is heavily looked upon at Charter. While the job is somewhat easy, it is extremely time consuming. However, there is a vast availability of schedules and management is always willing to work with you if something comes up. For promotions, in residential, you have to work extremely hard to make a jump. It is do-able, however. I know a person who has been there for a year, and jumped to being a supervisor within the same year going through mentoring (CSR's that get put into a project to train a team of new hires) within 6 months after his hire date. The job can sometimes be tedious, but you do have to look at the bigger picture. The atmosphere is great. People will always be there to support you no matter what. A lot of this job, is what I've never had at any single job. I'd recommend it to anyone.
Hour long lunches, gym, management is on it.
Irate customers, heavy micromanagement