Enjoyable place to work, competative and never boring.
Pros: good retirement benefits, good incentives
Cons: finding errors
My day consisted of setting up my teller window, the vault cash, and the ATM cash. Greeting every customer every time calling them by name as they enter. Assisting with drive up window, night drop deposits, answering phone calls. Booking appointments for the financial advisor. Doing presentations at businesses on banking products for the business and the employees.
I learned that each family and person has different needs in banking and it was important to help meet that need and find the products that worked best for them. That every person handles their money differently and some need more help that others. Educating and bringing to awareness the things that can help make their life easier.
Management is the team leader. When you have a good manager you have a good team. A good manager creates fun, challenges and incentives to motivate the team. We have had several good managers in the course of 21 years I've been working.
Your co-workers are your team mates, your support group, your friends, and almost family because you spend most of your day with them.
The most difficult part of the job is looking for an error that you have no idea where you messed up and recalling every transaction in the course of a super busy day.
The most enjoyable part of the job is meeting your customers over the course of time and getting to know everything about them and their families. Watching them grow up, grow old, go through illness, and even loss of a loved one. Helping them through each step of that journey. Being the one they can count on to do their business correctly and to care about their needs. Supporting them along the way.