Licensed Banker (Current Employee), Metro Detroit Area – February 24, 2015
Pros: competitive pay.
Cons: not fully developed.
Charter One has a ways to go before they are able to compete with other banks in the Michigan/Ohio market. The licensed banker program is great in theory, but there is much work to do. I am fairly confident that in a few years the kinks will be worked out. I hope that my frustration doesn't cause me to seek employment elsewhere.
Bankruptcy Specialist (Former Employee), Cleveland, OH – May 18, 2014
For the short time i work here, they made me feel right at home. We had talent shows and other gathering to bring everyone together with the focus of teamwork. I worked here two months before finding out that the company had merged with a new bank and that our department was closing it's doors. Overall, this was a great place to work.
Special Services Manager (Former Employee), Cleveland Ohio – February 3, 2014
Pros: helping people when they are in need
Cons: i have no cons to list
There was never a typical day at work which allowed me to learn something new everyday. The job was challenging for me which was a learning experience in it's self. The most enjoyable part of the job is the customers. I enjoy helping people and do my best to make them comfortable. I have worked with all levels of personnel and can easily communicate at any level.
Excellent standards of customer service engaged colleagues
Senior Teller (Current Employee), Algonquin, IL – January 30, 2014
Charter One Bank employees take great pride in the level of customer service we provide to our customers. Our staff is friendly, highly trained and enjoy helping our customers with any financial needs they come across. The most enjoyable part of the job is having satisfied customers after they have conducted their transactions.
Senior Teller (Former Employee), Evanston,IL – January 29, 2014
I was a senior teller at Charter One and much enjoyed working there. Basically my job was to takes customers transactions and refer new or existing customer to bankers for new products. The only thing which i liked working at Charter one was my Branch manager was super cool and understanding. She goes above and beyond to help any branch employee or customer.