CHATS

CHATS prides itself on being an organization that focuses on the potential of what can be; bringing light and life to fresh ideas, and achieving beyond what was thought possible.

It is in this spirit that we've developed a new Vision for CHATS , a Vision that looks ahead to our next quarter-century, positioning CHATS as a leading-edge, ground-breaking
 – more... organization that paves the way toward excellence in the seniors sector.

CHATS is embarking on a remarkably innovative journey, by re-focusing our approach to wellness. What is wellness and what does it mean to CHATS? To us, wellness is about more than the absence of illness: it embraces a holistic approach that nurtures our clients' physical, mental, emotional and spiritual well-being.

On a practical level, this Vision will be reflected in all that we do, from the exceptional ways we meet our clients' individual needs, to our focus on relationship-building with our stakeholders.

We encourage you to join us on our journey to embrace wellness in both your personal life and as a member of our CHATS community. Copies of our Vision brochure are available , please let us know if you'd like one.

Walk with us down the path to wellness!

CHATS strives to be:


A recognized, innovative leader in the home and community support sector that paves the way toward a new standard of excellence. Client-centered, meeting the individual needs of each and every client, and enhancing our customer service with a "one contact and satisfied" philosophy. Wellness-focused, responding to the wellness and social support needs of seniors and caregivers. An exceptional relationship-builder among our clients, volunteers, staff, partners and policy-makers.


CHATS is dedicated to assisting seniors with an independent lifestyle in the culturally-diverse communities of York Region. CHATS is also committed to providing care and support to caregivers, addressing their unique needs and concerns. Our values:


The client's right to choice, dignity and independence
Building trust, caring and respect
Promoting community participation
Commitment to ethics and quality improvement
Excellent customer service and client safety practices
Innovative leadership and advocacy
Developing staff and volunteer commitment


Wellness and healthy aging: a priority


It's a fact: our local population is growing by leaps and bounds. By 2011, there will be more than 55,000 seniors aged 75 and older living in York Region, and more than 70,000 by 2016.

This "new senior" age group will double in the next 10 years. Baby boomers will be their caregivers, and they will begin hitting age 65 in 2012. These "new seniors" and "boomer seniors" will have different expectations of senior life , they will expect a positive attitude toward aging and services that support optimum health and lifestyle. – lessMore from ZoomInfo »

CHATS Employer Reviews

Working at CHATS