Customer Service Representative (Former Employee) – Goldsboro, NC – January 8, 2014
I learned to process applications and checks for customers that were approved for loans, collect checks, make collection calls. I enjoyed working with coworkers and management I truly enjoyed helping customers.
Store Manager (Former Employee) – Santa Clara, CA – July 17, 2017
The company isn't bad to work for if you're a college student or just need a job. Some of the Management care more about making money than they do about their employees. At the end of the day, they just want you to upsale & collect. They want you out of the store by a certain time & could care less if they overwork you during that time.
I had a great manager which made it worth my time working here.
District Director of Operations (Former Employee) – Houston, TX – July 12, 2017
It has been awhile since I have worked for this employer, however the company does offer benefits (high deductible plans and decent 401k match. However work balance and quality of life was a huge issue for anyone in a leadership position starting with the store manager level and up. This is one of the reasons I left the company.
Manager (Current Employee) – Waterford, MI 48329 – July 7, 2017
This job is a customer service/Sales job. You need to be good talking to customer and able to be calm in a busy situation. You need to be comfortable with talking to customers and getting payments that are overdue.
Easy overall Processing loans and marketing. Some days are extremely busy, but the majority is calm. Definitely customer service based. Requires an ability to be stern when needed and when doing collections
Customer Service Representative (Current Employee) – Wisconsin – July 6, 2017
It is a nice place to work but has a High Turn Over Rate. Depending on experience, the pay is desent and also you bonus at times. As far as Management, can YOU Say HIGH SCHOOL!!!! Very immature, unprofessional people who speak to their staff like little kids and who feels threaten when one challenges them. You also work long hours with no break or lunch but the manager always is gone for a smoke break every 5 or 10 minutes and leaves whenever they feel like it. I wouldn't recommend anybody to work for this company because they will just be wasting their time..
Customer service representative (Current Employee) – Hudson, WI – July 5, 2017
Employee-manager relations good. Very supportive when help was requested/needed. Got along very well with my manager. Customers ranged from nice to downright nasty and argumentative. In a job where money is the forefront I expected to have some issues however it seems to me that more and more customers are coming in angry and take on a hostile attitude towards the CSR's and manager. I believe it takes a special kind of person to work this type of job - one with a very thick skin.
Store Manager (Former Employee) – Chesapeake, VA – July 5, 2017
it was one of the worst companies i have ever worked for. they had the worst benifit package, and they only cared about making money. they showed no apprecation for their managers or employees. it was just horrible
Store Manager (Current Employee) – Texas – June 29, 2017
Check N Go is unorganized and very deceitful. I've worked here for three years once you advance to store manager there's really no where else to go. It's basically slave labor unless you stand up and ask for more pay. The hours are great but you're pretty much required to work all day everyday with one day off during the week for store managers. They don't care about the employees at all.
Supervisor (Former Employee) – Omaha, NE – June 21, 2017
It is one of those cash advance places which does help people in a pinch. It also has the capacity to turn you into a collections agent as well. It's always best to educate the customers as to how to get out from under constantly paying the high interest rates.
Loan Clerk (Former Employee) – Santa Fe, NM – June 21, 2017
There was a high turn over. The location I worked at after being trained didn't have a manager or assistant manager. I worked alone. It was tough at times while working alone while it would get busy. Since there was no management I did all the necessary paperwork. I was doing all this work yet wasn't even promoted for doing all that work.
Assistant Manager (Former Employee) – Detroit, MI – June 20, 2017
data entry for loans perform held check audits western union services. provide great customer service by accommodating customers needs. other services include prepaid cards tax services and buying gold.