CSR (Current Employee) – Jonesville, MI – September 13, 2013
Some days are slow and you have to keep yourself busy. But on our busy days the day just flies by. I've learned a lot working at Check 'N Go. figuring out how much to loan based on their income. What counts as income. The hardest part is the collections. Its hard to get people to answer when they have gone NSF or to even come in and pay. I love my customers, they are like family.
Store Manager (Former Employee) – Hayward, CA – August 12, 2017
Check N Go was a fun place to work I enjoyed interaction with the customers and associates I liked making Reminder Courtesy Calls to the Clients as well as running to the Bank to collect or deposit of customer checks
Store winning Challenges of which store Collected the most Loans Paid back
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Toledo, OH – August 7, 2017
Cash handling, loans, money orders, western unions. Had a new system I had to learn the new system. For the most part all the managers were really good to work with. The most enjoyable part was communicating with customers, the hardest part was telling them they were denied for the loan.
Customer Service Representative (Former Employee) – Round Rock, TX – July 26, 2017
A very relaxed work environment, a lot of data entry and computer use. The manager will make sure you have everything balanced out before the day starts. Money handling and computer skills are very helpful tools to have.
Store Manager / District Trainer (Current Employee) – Canton, OH – July 25, 2017
Horrible IT and system issues. No advancement. They cut all managers from salary to hourly and threaten if ANY OT happens. The also cut back CSR hours that force OT for managers. and then you get in trouble??
horrible paperwork and way to many high expectations for a payday loan company.
Customer Service (Former Employee) – Hanford, CA – July 25, 2017
There is a ton of paper work to fill out and save with a folder. You have to stand outside with a big sign to advertise even if it is hot. If you closed a title loan you had to share your bonus with everyone.
day hours they close at 4 on Saturday, then 7 on weekdays. Sundays closed/
Store Manager (Former Employee) – Santa Clara, CA – July 17, 2017
The company isn't bad to work for if you're a college student or just need a job. Some of the Management care more about making money than they do about their employees. At the end of the day, they just want you to upsale & collect. They want you out of the store by a certain time & could care less if they overwork you during that time.
I had a great manager which made it worth my time working here.
District Director of Operations (Former Employee) – Houston, TX – July 12, 2017
It has been awhile since I have worked for this employer, however the company does offer benefits (high deductible plans and decent 401k match. However work balance and quality of life was a huge issue for anyone in a leadership position starting with the store manager level and up. This is one of the reasons I left the company.
Manager (Current Employee) – Waterford, MI 48329 – July 7, 2017
This job is a customer service/Sales job. You need to be good talking to customer and able to be calm in a busy situation. You need to be comfortable with talking to customers and getting payments that are overdue.
Easy overall Processing loans and marketing. Some days are extremely busy, but the majority is calm. Definitely customer service based. Requires an ability to be stern when needed and when doing collections
Customer Service Representative (Current Employee) – Wisconsin – July 6, 2017
It is a nice place to work but has a High Turn Over Rate. Depending on experience, the pay is desent and also you bonus at times. As far as Management, can YOU Say HIGH SCHOOL!!!! Very immature, unprofessional people who speak to their staff like little kids and who feels threaten when one challenges them. You also work long hours with no break or lunch but the manager always is gone for a smoke break every 5 or 10 minutes and leaves whenever they feel like it. I wouldn't recommend anybody to work for this company because they will just be wasting their time..