Customer Service Representative (Former Employee) – New York – September 20, 2013
I am a former customer service representative of Check N Go. That company will over work you and under pay you. I was never given a set schedule and they expected me to drive extremely long distances to help out at other stores. Whenever I did have a schedule set it, I never got off on time. My District Director was upset that I had worked over the hours they wanted me to have and he threatened to write up the managers. The District Director was very rude and also the store managers had very bad attitudes.
Loans Clerk (Former Employee) – Corpus Christi, TX – May 26, 2017
This job was over whelming by the employees and management. I would start my day by opening the business and counting the money to dispense a drawer and then wait for customers to require a loan. It was fast paced company and would have to be busy the whole time.
Customer Service Representative (Former Employee) – San Luis Obispo, CA – May 25, 2017
At first working there I was excited, got a job wow!! cool. Well working there was very difficult although the employees were nice and cool to talk with, the Management was not so nice, but not only that the roles on how to do running the office changed all the time it seemed like every week the rules changed. You know I don't mind change I think change is great, but man when it came to this job it was overwhelming to everyone that worked their or has worked their. The turn over their with the employee's was just to much.
Store Manager (Former Employee) – Cleburne, TX – May 22, 2017
Pay is good but the turnover for District Managers is unreal... 4 District Managers in less than 3 years!!! Forget requesting time off if your a full time employee cause it won't happen unless you have been there over a year and have vacation time built up. Be prepared to be wrote up or fired if your a Store Manager if you do not meet payment and collection quotas. 3 write ups in a year and your toast!
Customer Service Representative/Cashier (Former Employee) – Bonham, TX – May 11, 2017
I enjoyed working here. The only problem is staff is always short handed. If one person calls in then you are in a tough position. This was a pretty easy job. Very quiet and and management was always supportive. This is a great starter job or a job for supplemental income.
Customer Service Representative (Former Employee) – San Antonio, TX – May 2, 2017
When you 1st start its alot to take in if you are not use to working in store. Learned how to open and close a store . Training mamager was great! Work was ver chill and great if you dont have little kids in school. Housr cant comeplain.
Customer Service Representative (Current Employee) – Houston, TX – April 27, 2017
I started working for Check N Go in October of 2016 and I am already looking for another job. This company is VERY unethical and quite honestly full of it. They will tell you one thing and do another the DDO I am working under would lie constantly and knows less about the company than I do. When I was hired I was told I would receive a bonus if my store hit our target but we exceeded that a few times and still have not received anything. This would be an great job for someone who doesn't mind not being compensated for the work they are putting in.
Can be flexible with your schedule if you ask for time off in advance
CSR's and managers do the exact same work but CSR's get paid substantially lower, DDO doesn't know what she's doing.
Customer Service Representative (Current Employee) – Madera, CA – April 25, 2017
Great company to work for if your into helping out your community and people around you. Typical day at work consists of answering phones, customer service, helping customers out with their loans, taking payments, and cash handling.
store manager (Former Employee) – Joliet, IL – April 19, 2017
I enjoyed working with the public.Check N Go was a very fast paced location.Multi-tasking was used to take care of business in a timely manner.I have learned alot about western union and processing payments over the phone.Developing a great rapport with my customers helped to be able to understand their needs and grow my customer base with referrals.
Meeting new people and helping to work out their finances.