General Manager
Checkers Drive In Restaurants - Bronx, NY

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Job Purpose:

Serves fast food restaurant customers by directing food and beverage preparation; maintaining customer goodwill; collecting revenues; maintaining supplies, equipment, and sanitation; managing staff.

Duties:

  • Accomplishes fast food restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieves fast food restaurant operational objectives by contributing information and analysis to operations reports; completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; identifying needed system improvements; implementing production and food preparation changes.
  • Meets fast food restaurant financial objectives by estimating requirements; contributing information for annual budget preparation; implementing and controlling expenditure schedules; analyzing variances; initiating approved corrective actions; helping promote the restaurant; increasing sales; improving profits.
  • Opens the fast food restaurant by urning-on equipment; checking service areas, dining area, kitchen, and grounds for cleanliness and appeal.
  • Maintains flow of satisfied fast food diners by maintaining kitchen production; monitoring order-taking and filling; performing all fast food jobs, as needed; responding to customer complaints and special requests.
  • Provides fast food meals and drinks by following menus and "specials" of fast food chain; anticipating consumption; using approved suppliers; placing and receiving food and supply orders; minimizing waste; directing and controlling food preparation and cooking procedures; ensuring that quality standards of fast food chain are met.
  • Keeps fast food restaurant equipment operating by following operating instructions; teaching employees proper use and maintenance of equipment; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs;
  • Maintains safe, secure, and healthy work environment by following and enforcing fast food chain standards and procedures; complying with sanitation and legal regulations; maintaining pest control, trash removal, landscaping services; snow removal, traffic control, and security services.
  • Closes the fast food restaurant by balancing out the cash drawer; making bank deposits; reconciling charge slips; turning-off equipment; activating security system.
  • Maintains professional and technical knowledge by attending fast food chain educational workshops; reviewing fast food management publications.
  • Accomplishes fast food chain goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Cost Accounting, Inventory Management, Decision Making, Process Improvement, Strategic Planning, Informing Others, Verbal Communication, Customer Service, Food Sanitation, Management Proficiency, Quality Focus


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