Pros: Never bored, always busy, and room for growth
Cons: Short breaks, and late hours
A day at work would start by clocking in, seeing what sidework task you are assigned for the day, and monitoring the section of tables that is given to you. As customers come up you greet them and ask what drinks they would like. You make the drinks and hand them out to the customers and ask them if they are ready to order, if so you take their order and type it into the computer and soon after you deliver their food. Soon after you ask them how everything is and if they need anything. While this is going on you walk by and monitor if they need refills or to see if they need you. At the same time you are catering to other tables and having to keep up a good attitude. Also you are expected to keep up with your sidework task as well. After closing it is your job to clean you table section, finish an assigned task, and end your day with meeting with a manager to give them receipts, the receipt that has all of your sales on it, and the money the restaurant made. The leftovers are the tips you made.
The things I learned in this experience are how to multitask, handle the fast paced stress, and how working with others does make an impact of the quality of service.
Management here can be your biggest allies within the craziness of a workday. They are helpful in answering any questions you have and can help you out with pretty much anything you need. They are professional yet compassionate and understanding at the same time. Management here really does their best to ensure everything is running smoothly.
Co-workers can also be your biggest allies as well. Even the best server – more... out there can get overwhelmed and that is where co-workers come in. Whenever someones in trouble most of the time they can ask for help and get everything done depending on how busy it is. Teamwork really plays a role here.
The hardest part of the job is really learning how to juggle so many things at once and at the same time handling the stress of it all, but once you learn how to do all of that the job is so much easier.
The most enjoyable part of the job to me is that rush from all the chaos that you turn into serving and pleasing other people in such a way that they leave satisfied. – less