Chewy Employee Reviews

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"Incompetent Leads"
Fulfillment Associate (Former Employee) –  Wilkes-Barre, PASeptember 13, 2017
"Leads" make this company almost impossible to work for. They need to retrain a few and fire the rest. Most are incompetent and have no leadership skills at all. There is so much wrong with this companies leadership, but I won't waste my energy with all the details. Stay away from this place. I feel sorry for most of the people who are stuck working there because they are in need of money. My family and friends will no longer patronize chewy because how poorly they treat their employees.
Pros
Decent health insurance if you pay for it
Cons
Awful leadership!!
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N/a
Safety Supervisor (Current Employee) –  Mechanicsburg, PASeptember 9, 2017
As a safety supervisor with this company my day is about 10-12 hours in the office and then on call afterwards. I have learned many things during my time at Chewy, this infant state company is doing great things in the industry or e-commerce. Chewy is doing great thing with is company!
Pros
Unlimited TIme off
Cons
limited growth
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Lack of proper leads and managers
Fulfillment Associate (Current Employee) –  Wilkes-Barre, PASeptember 9, 2017
Managers have attitudes, and sounds all good when you go through the hiring process and then when you actually get on the floor to work its different , when you ask for help its like you begging for something ,they need to train people on each area for at less 1 week not throw you to the dogs
Pros
Free lunch sometimes
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A racist, unsafe, extremely dangerous, unproductive company
Fulfillment Specialist (Former Employee) –  Mechanicsburg, PASeptember 9, 2017
I learned on the first day that Chewy a racist, unsafe, extremely dangerous, unproductive company owned by a lowlife and operated by lowlifes.

The non-racist manage(s) will be a plus if allowed by racist management to manage.

The workplace culture is and promotes being racist, unsafe, extremely dangerous, unproductive.

Leaving the job after the end of your shift is the most enjoyable part of the job.
Pros
Absolutely Nothing
Cons
Absolutely Everything
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Chewy
Inventory Control (Former Employee) –  Dallas, TXSeptember 6, 2017
One can expect to be on their feet for the entire shift. There are breaks but break areas are a good fast pace 5 minute walk to get to. This is a new facility so there are a lot of people learning new equipment and it can be scary at times. On the up side the company pays for your insurance if it's individual coverage. You can wear shorts and music is played throughout the day.
Pros
free insurance
Cons
on your feet all shift.
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Worst place to work for
Forklift Operator (Current Employee) –  Hanover, PASeptember 5, 2017
Chewy's is a horrible place to work for wouldn't recommend this place for anyone the pay sucks manager and supervisors are horrible they have no clue what to do all they do is push a cart around with a computer on it don't talk to anyone they have favoritism and when you ask for pay raise they change subject every time straight up this place just sucks if it's your first job ever and Warehouse then it's a good job so you can learn everything and then go find a better job with a better pay but this place isn't a place to stay for long time cuz you don't get nothing out of it
Pros
None
Cons
Everything about the place
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rawr
Inbound Associate (Former Employee) –  Sparks, NV 89434September 2, 2017
If you love over time this is job for you. They changed and move hours / days off. They work of a point system you clock out 5mins early you get pointed out.
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Horrible place to work
Fulfillment Specialist (Former Employee) –  Mechanicsburg, PASeptember 2, 2017
Management plays favorites and assigns all the best/easiest tasks to friends. You will not be treated as an individual with needs. Would not recommemd this place to anyone
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Good job
All but shipping (Current Employee) –  Wilkes-Barre, PAAugust 31, 2017
I work in wilkesbarre pa in there 900 thousand sqft fulfillment center. The job is easy but tiring and painfully on feet and body.
Pros
Good ppl to work with. Good management and bark buddy's. Rotating jobs after lunch so u might not be doing something. Training on warehouse equipment. Plenty of overtime if wanted.
Lunch ins

Cons
U walk in a big building to walk a quarter mile or so to the time clock.
Ur 15 min breaks are shortened by the walk to and from break rooms by 5+ min or so.
Ur 30 min lunch starts from time u punch out to time i punch back in. If u walk to closes break room u lose like 5+ min of break do to the far walk and if u walk out to the front of building u lose 10+ mins of u break.
Pay is 11.25 for no matter what u do. Pick pack ship doesn't matter. No night shift difference in pay. If ur pass all heavy equipment there no pay increase even though the responsibility is greater. If u become a bark buddy there's no difference in pay and ur responsible to train new hires. Lack luster of giving chewy points out for ppl that go beyond what they do.

Overall it's a good job that just needs to think more about their employees with pay and other things that can go along way to make us happier to work there.
Pros
Lunch ins training management
Cons
Pay pay pay time clock ajustment
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Chewy.com
Package Handler/Sorter (Current Employee) –  Sparks, NVAugust 30, 2017
Like many warehouse jobs chewy.com is a great place to get your food in the door. You get the real experience of what it is like to work in a warehouse environment. Unlike other warehouse jobs some of us has had, chewy.com needs improvement in management, as well as safety everyone that operates machinery in their warehouse is creating a very unsafe environment for the training for a machine like a forklift they half day training on and let you go drive it around the warehouse, as well as double jacks I only have been there for three months and we have had at least one accident daily that sometimes doesn't even get reported by the employees to management. All and all chewy.com is only a good place to work to get the experience for the better warehouse jobs.
Pros
Experience Gained
Cons
Unsafe work environment
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Production was always down. They were always rushing for orders because they be behind
Picker/Packer (Former Employee) –  Clayton, INAugust 29, 2017
Welcome to Chewy where its it's own city, state, and country. Chewy is a good job for freshly graduating high school student who are going to graduate
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Amazing company
Customer Service rep (Former Employee) –  Dania Beach, FLAugust 22, 2017
I only left chewy because my husband took a job that paid 20k more a year then he was making. I loved working here and it was a great company to work for. I wish i didn't have to leave. They do happy hour every other friday for their employee. You read that right you can have 2 beers with coworkers and socialize. They encourage growth from within. You constantly given feed back on how you are doing and if there is something that you need to improve on they help you do it. I loved working here and would totally go back. They also provide you with good benefits for a really low cost.
Pros
Happy Hour, Benefits, pay rate.
Cons
Schedules
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Very physical
Fulfillment Specialist (Former Employee) –  McCarran, NVAugust 22, 2017
Not a bad place to work, but the job is very physical, so be prepared - great way to lose weight while being paid ! Very clicky, lots of drama.
They don't value good employeed
Pros
20% discount from their website
Cons
Lower pay rate than other comparable warehouses
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overall work experience
Customer Service Representative / Brand Ambassador (Current Employee) –  Dania Beach, FLAugust 20, 2017
Chewy is a fast paced environment, with friendly people, and friendly management.
You learn about customer service on a grand scale, friendliness overpowers all, workplace is fun and can be a bit cold at times. Hardest part of the job is waiting for the growth opportunities. Growth doesn't come quickly and the starting pay isn't enough compensation.
Overall enjoyable experience, and a great segway into a new career option.
Pros
brand trainings
Cons
short breaks
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Repetitive Work, Decent CoWorker
Fulfillment Associate (Current Employee) –  Indianapolis, INAugust 15, 2017
I found this job to be VERY boring. Overall, it's decent and relatively easy work, but if you need the mental stimulation of new experiences daily then this is NOT the job for you. There is zero change in your routine to keep you motivated.

They are also desperate for employees so you work with some real characters.
Pros
10 hour, four day schedule, 40 hours of UTO immediately
Cons
Mandatory Overtime, no "getting to know" your coworkers.
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High Risk Job
Forklift Operator (Current Employee) –  Mechanicsburg, PAAugust 13, 2017
Working at Chewy is very easy and simple to do. The Job requirements are not difficult to accomplish in the ten hour days you spend there. The problem is the safety. Every week Chewy will hire between 30 to 80 people due to their high turn over rate. This affects safety a great deal since the majority of people will be certified on a piece of equipment within there first day of working there whether they have experience or not. When you ad the confusing layout of the warehouse to this you have 30 to 80 people lost and confused driving through a busy warehouse unsure of where to stop or if they should stop at intersections. Other than that it is an okay place to work at.
Pros
Okay pay and relaxed job
Cons
Not Safe and high turn over rate
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Interesting
FORKLIFT OPERATOR (Current Employee) –  Mechanicsburg, PAAugust 13, 2017
It has it's issues with turnover. It did not feel like it is the safest place to work at. The leadership did not seem to follow through with things that they said that they would do.
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Fulfillment specialist
Fulfillment Specialist (Former Employee) –  Mechanicsburg, PAAugust 12, 2017
Very fast laced very respectful people get a lot of paid time off and you can get over time hours and mandatory over time this is a very good job to work for I loved it
Pros
Over time
Cons
Na
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Great Pay
Fulfillment Associate (Former Employee) –  Clayton, INAugust 12, 2017
A typical day at work is working for 10 hours doing the same stuff. What I have learned working at Chewy was they don't really focus on treating the employees like they want to be treated. Management needs work they like blame the hard working employees for the mistakes that only management can control.
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Overworked
Shipping and Receiving Clerk (Current Employee) –  Grand Prairie, TXAugust 9, 2017
They have unrealistic quota goals with overworked stressed emoloyees. Its not worth 11.25 hr. This is part of why thre is a revolving door of new employees constantly coming in. Not to mention they hire just about ANYONE to work there.
Pros
Benefits
Cons
Pay rate, environment, poorly run management
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Overall rating

2.9
Based on 152 reviews
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Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
3.2
Job Security/Advancement
2.7
Management
2.4
Culture
2.8