Chicago Transit Authority Employer Reviews

Start REALLY early; CTA teaches you the routes, you'll learn the city and see interesting things while interacting with the public.

A typical day at work was operating the bus, and teaching new workers to drive the bus. - I learned to help others as well as accept help. - I developed good management skills, and was able to do my job well, -got along well with my co-workers. -the hardest part of the job was, working with faulty equipment. The most enjoyable part of the job was pleasing – more... the customers. and my benefits. – less

A typical day at work consists of giving out directions and helping customers with fares. The hardest part of the job is dealing with irate customers but the most enjoyable part is dealing with the customers who actually appreciate your help.

It was a very nice place to work and a very rewarding job. Pay was excellent and benefits were very good

Competency modeling is a lot of fun. This was by far, my favorite job.

clean buses and garage and sometimes answered customer questions and concerns.

management goes by the book no exception to rules
the most enjoyable are the pople you come in contact with

CTA could have been a little more appreciative of their employees. This is a hard job because I was working with the public. I enjoyed working as a Bus Operator. However, this job breaks your body down and CTA doesn't seem to take into consideration the stress of the job. I'm grateful I never had a problem with the passengers, because I did my best – more... to accommodate them. I can now enjoy quality of life i.e. family time, outings, grandchildren, holidays.reunions, and now school. Something I was never able to participate in while I was an employee of CTA – less

Driving has taught me how to deal with people of all walks of life. As a result I accrued a wide variety of skills. For example controling the environment. I sought this through treating people the way I would like to be treating.

12 years experience at Chicago Transit Authority it was a great place to work. Trackman working around the thridrail up in the air on the rightway outdoors

- Work is persistent
- I learned about how the Transit system worked
- Management is very efficient.
- Co-workers are the friendliest I have worked with.
- Hardest part of the job is physical exhaustion
- Most enjoyable part of the job is delivering most innovating software for department.

Starts out good and What I learned with this Job anything can happen, which means my Leader can break down that requires me to work under pressure. By carrying a double of passengers and getting them . in a timley form. and as well working with my co-workers.. The hardest part of the Job is not coming to work. I love my Job! the most enjoyable are customers.

driving route everyday picking up passengers and collecting fare. I learned to be patient.I didn't have a problem with management or my co-workers.The hardest part of the job was the winter snowy months. Enjoyable part was being on my own and interacting with the public.

Project Management
Lean Implementation
Process Improvement

Productive day with time management schedule working all crew with inbound and outbound in yard. Learn how use all crew when personnel is missing from work and pulling personnel out the yard for other job in Chicago tranist authority. Enjoy the fun atmosphere with co-workers

A typical day at work was cleaning the trains. I learned how to follow directions. The management was pretty awesome, they treated you equally. My coworkers were fun to work with. The hardest part of my job was getting up so early. The most enjoyable part was the customers.

The work force is a challenging environment, working with different people and their personalities, and trying to understand and assisting them to their destination. I thrive on helping people and making them feel comfortable. It takes compassion, understanding, and excellent listening skills to provide excellent customer service. I enjoy working with – more... difficult customers, due to the fact that it helps me grow as an individual as well as teach me different avenues to try when dealing with others. – less

transporting passengers, customer service,it was a good job very stressful with great benefits

Transporting passengers in the city of Chicago, the hardest part was passengers tend to be irate on the bus. The co-workers work together to get the passengers to their designation.

I planned audits - this included preparing the audit program, planning memorandum, engagement letter, time budget, and risk analysis. I performed and or supervised the fieldwork. I identified audit issues, developed recommendations, obtained management buy in, and assisted the manager with the report. I followed up on outstanding audit responses. I – more... trained new auditors and interns. I attended continuing education classes on an annual basis. Each audit was a new learning experience because it was usually a first time audit. I had five coworkers who were cooperative and shared their expertise when needed. The most enjoyable part of the job was finding ways to improve daily processes in the department being audited and obtain management's buy in. The hardest part of the job was auditing a department that had no written or updated procedures and when management did not buy into the audit. – less