Pros: full time benefits are amazing, nice staff/supervisors, staff resources (counseling available for personal, family, and work-related problems), free tickets to all zoo exhibits and events for you and your immediate family, food and merchandise discounts and special employee sales.
Cons: hr is not very efficient, very hard to land ft employment, absolutely no cell phones allowed on zoo property.
I have worked a variety of jobs in my life, but none of those jobs made me as happy as working at Brookfied Zoo does. The staff is so nice and we have a lot of fun in-between working. I'm only a seasonal employee right now but my ultimate goal is to work there full time for the rest of my life. I can definitely see myself at the zoo 20...30 years from – more... now. I deal with guests daily over the phone so most of my calls are inquiries about their membership or complaints. It can be tough sometimes dealing wih upset guests, but it's really not that bad because you are empowered to do what it takes to make them happy. My supervisors are so supportive and flexible and everyone at the zoo has genuine love and adoration (sometimes borderline obsession...haha) for animals. – less