Sales Lead (Current Employee) – Beavercreek, OH – October 7, 2016
- either preparing store for opening or closing; assisting customers, resolving customer issues - how Chico's customers are different in other regions of the country and adapting to a new kind of customer - management is laid back and flexible to staff and customer needs - co-workers are easy to get along with - adjusting to a smaller volume store - meeting new people
Sales Associate/Customer Service (Former Employee) – Boutique, US – October 2, 2016
We have a great work team, but Chicos hires a lot of part time sales associates for one store and there are SO few hours given! Some weeks you may not have any hours! Over a two week period, it's often no more than 15 hours! Forget having hours after the first of the year. The boutique is run by management only! It's financially impossible to work here unless you have another income.
I love everything about the position itself. We help clients find what makes them feel beautiful.
The People and clothes discount make it a great place to work
Customer Service (Former Employee) – Winder, GA – September 21, 2016
The people are great and the discounts on clothes are awesome! Another great perk is the onsite gym that is available 24 hours 7 days a week. Lots of leadership changes which changes the culture often. Leadership ask for your feedback and input, but Director level does not utilize the input of their leadership team which would help offset pitfalls and increase morale.
Company Store, Gym and People
You have no voice to drive change, no support and stress levels can be high
Very productive and fun place to work great co-workers
Sales Lead (Current Employee) – Hagerstown, MD – September 16, 2016
Increased sales through excellent customer service while coaching team to achieve goals and build customer rapport Decreased shrink results by controlling all aspects of the retail business Controlled payroll expense, and kept under budget with a full staff
BONUS SYSTEM PRETTY GOOD EMPLOYEE DISCOUNT
DON'T LIKE TO FEEL LIKE I HAVE TO OVER BARE THE CUSTOMER
Sales Professional (Former Employee) – Saint Petersburg, FL – September 9, 2016
Work/ Life balance was not good...I was replaced with two people - star rating would be a 2 - would not let me change. I was replaced by two people. Overload of work, minimal support from management. Learned an extreme amount about the counseling industry. Actual counseling was my favorite part of the job.
Senior Art Director (Former Employee) – Fort Myers, FL – September 2, 2016
The work is basically enjoyable except the higher management and executives are extreme micro-managers who do not give you a chance to do your best. Much frustration and unhappiness. Friendly and talented co-worker. Fair compensation and benefits
Great co-workers, good work-life balance, fair salary and benefits
Senior Sales Associate (Former Employee) – Palm Desert, CA – August 27, 2016
Chicos FAS is a great company. It was a fast paced job that always keeps you on your feet. Management is well trained, but very corporate. There was little rooms for mistakes. Co-workers were fun, but the job is very competitive. High sales goals were stressful and hard to accomplish during slow seasons. I loved the fast paced environment. It was enjoyable to meet so many different people, and help women feel beautiful.
Assistant to Senior Vice President-Merchandise (Current Employee) – Fort Myers, FL – August 23, 2016
Coming from the Medical Field, this position has taught me the start to finish in designing women's clothing. Very fast paced and long hours. I have never worked with such great people who are always upbeat, hard working and dedicated to the business whether a good day of business or bad. The hardest part of my job would be learning the timeframes of the different seasons. The most enjoyable part of my job is being able to learn something new everyday in a totally different field then what I am use to.
The atmosphere at Chicos is pressure filled and unfair at multiple levels. They expect full availability yet may cut your shift with little or no notice. You are competing for sales with sales managers who are already getting 40 hours and bonuses as opposed to your (as little as 4 hour work weeks). The management team clearly show favoritism when it comes to scheduling and provide hours to employees who are willing to do their less desired tasks. Claims that hours are based on performance are false, since the manager spends hours manipulating the schedule to her desired outcome once the computer has released it.
District Managers and Regional Mangers allow unfair business practices to continue as long as the store is performing and making their numbers.
Also, attempts to contact Human Resources are made difficult and only meager attempts at placating are encountered. No results or steps are taken to investigate or remedy a situation once complaints are brought to light.
Support Associate (Former Employee) – Fairfax, VA – July 26, 2016
A typical day at work for me was managing the unexpected from visits by corporate executives, to receiving, logging in, and distributing as many as 200 boxes of stock. I learned how to work with folks who thought differently than me and to soothe "ruffled feathers" when needed. The hardest part of my job by far was our whole store inventory accomplished in one day! We always made it! The most enjoyable part of my job was satisfying a customer's need. This always gives me a great sense of accomplishment.
Managed entire store inventory including; day to day, monthly and year end needs. Ensured that all inventory items were correctly received and distributed. Effectively juggled multiple priority tasks including large stock orders and multiple positions to eliminate personnel shortages. Incorporated thoughts and ideas of team members working towards a cohesive plan providing excellent customer service. Exceeding customer needs and expectations was by far the most enjoyable part of my job.