Assistant Store Manager (Current Employee) – McLean, VA – January 22, 2018
Job was very flexible in everything: hours, location, return policy, other policies. You would be told stick to the policy and customer service would tell you to go ahead and disregard the policy. Not a lot of job advancement but had some really great managers.
Field Trainer, Store Manager (Former Employee) – Idaho Falls, ID – September 21, 2017
The company had unreasonable accounting around driving email among their customers. Customers whom are at the baby boomers age who don't want you to email or have their personal information. The dm lied and was dishonest they are about them selves not about their people
lead (Current Employee) – Auburn, GA – September 6, 2017
Low stress high energy job. you need to be self motivated or you will not do well. Hardest part is dealing with the constantly changing management.Each new manager comes in with a different agenda. Hard to advance.
SALES LEAD (Former Employee) – Orchard Park, NY – September 5, 2017
My duties at Chico's consisted of opening or closing of the store in a support role to the Store Manager and Assistant Manager. My focus was on client service and sales. Interacting with clients for sales was always exciting. The best challenges I faced were when a client would come in with a product return and I would convert that into a sales opportunity.
Sales Lead (Current Employee) – San Antonio, TX – August 29, 2017
I have work for Chicos for 5 years and have found that the managers from the District to the Assistant are unorganized and poorly managed on all levels. They have unrealistic goals and it should be a requirement that a person in management have some form of prior education in the field of management. I am pretty much dealing with managers that are unqualified to lead and manage.
The original business platform was quite brilliant in its new way of defining the retail missy customer
Designer (Former Employee) – Fort Myers, FL – August 24, 2017
The company lacked infrastructure and lost ground as leadership shifted in mid 2000. Competition was fierce and I felt as if the company leaders lost their focus for what their previously enormous success was based on.
Concept on which business was started
Lack of focus on company/customer identity with the resignation of a company leader
Store Manager (Former Employee) – San Juan, PR – August 22, 2017
You work under pressure because there are goals to comply with. The workplace culture theory is great;respect, integrity, vibrant spirit, customer is first. I love retailing because it let you create that connection with customers.As Manager you have to comply with different areas:operations, administrative work,merchandising, visual and team building and development, daily monitoring and coaching.The hardest part was to keep a peaceful and fun environment, you have to work daily to keep the team motivated. The most enjoyable part is when you see real appreciation from your team, a smile because of customer satisfaction, and when your boss tells you that "You are an Amazing Leader".
Merchandising, Accessories/Swim/Lounge (Former Employee) – Fort Myers, FL – August 19, 2017
In 2012, I was offered the "opportunity of a lifetime" to move to Florida and work for one of the industry's top retailers. They offered full relocation and VERY competitive compensation. The truth is, management does not like associates who want to run their business. They only want soldiers or robots who do as they are told. The possibility of growth and development is minimal. Chico's has now gone through several restructures, leaving those who are impacted with very little severance. It is, sadly, not a great place to work, as they claim...