I really liked working at Children's Mercy Hospital. I enjoyed working with my co-workers and my manager. When I started working at Children's Mercy Hospital in January 1996, I was a unit secretary in the Orthopedic Clinic where I learned to schedule appointments, file medical records, obtain insurance information and enter some billing information for the children's appointments. In March of 1998, I started working in the Contact Center, I continued to make appointments, answered the phones, made phone calls, obtained insurance information and pre-registration. While in this department I also learned how to enter information on spreadsheets for each of the hospital's clinics and building/applying of the clinic templates as well. The hospital uses Cerner as their software for scheduling.
The hospital as a whole was good to their employees.