If you're going to be in this industry, this is the company to work for.
Service Manager (Former Employee) – Texas – August 17, 2017
It's all about the owner (franchisee). You get on with a great owner who has bought into the culture, respects the troops, and gets what customer service is all about, then CBA is the hot lick place to work. You get a less than desirable owner, it can be rough to say the least. Best part is weekends off, but at the expense of some very long tough days during the week. Like most small shops, getting time off during operation hours can be challenging as your absence has a greater effect on the shop operation. The shop is very hot in the summer, comfortable in the winter. Corporate training is available, but not all owners will foot expense to send you to Houston or Austin to train. Customers are still mostly the same but with the name "Christian" on the building, you are held to a different level of accountability. You will get your nose rubbed in it occasionally if you don't give the customer what they expect, whether it is realistic or not. You're still running a business, not a charity.
Weekends off. Christian culture. Better clientele.
No 401K. Long days. Shop is very hot.