Dior Cosmetics is a world of adventure where women can obtain essential beauty.
Counter Manager - Retail and Cosmetic Skills. (Current Employee) – Lewisville, TX – April 1, 2015
My typical day at work would be described as
A fun day, with management of sales figures, team encourage, getting a game plan together for the day, including recruiting new customers to the beauty counter. Replenishing products for our customers via telephone sales, giving 5 star customer service to all visitors. Having a enjoyable day doing either makeup, skincare consultations or facials. Making our customers at dior feel wonderful about the product and also themselves.
I have learnt to listening to the consumer before giving advice, exploring their needs by open ended questions, therefore being able to give them the right products for their needs. Management of my team comes easy to myself, I am a team player, I believe in encouraging my team to the best of my ability. I like to see my team excel and come along side them also to have team meetings where we can share ideas. The hardest part of my job is down time when there is no traffic, however, that is when I need to communicate with customers via the telephone, or perhaps via mail, inviting them back to the store for a special service. The most enjoyable part of my day is when we reach our sales goal, and know that we have given all our customers our full attention, and the best service possible as Dior is a luxury brand and therefore there needs to be a luxury service.
Fun, always ability to excel one self, closing a sale, making women feel fantastic about their appearance
Slow days times come and go, so you need to be flexible and think outside the box.