Unpredictable environments with unpredictable people that can sometimes be strangely rewarding.
Direct Support Provider (Former Employee) – Provo, UT – January 26, 2015
Chrysalis expects a lot out of its employees, and pays them very little. I worked there for 2 years, got bit in the face, successfully used the trained restraining techniques, spent over a month working 60-80 hour weeks, never made a medical or paperwork error, helped train a new manager and acted as manager during a transitional period, and never received a raise. The management is by far the hardest part of the job. And the totally inflexible hours. All that aside, however, this is either the best or worst job depending on the individuals you serve. Some individuals are fun and nice, and love chilling out and watching movies. Some individuals require more attention than infants, and constantly nag and even threaten physical harm upon you. Sometimes clients escape and run down the street, and suddenly a hundred safety concerns are placed upon your shoulders. But it's nothing $8/hr can't fix (sarcasm). Typically those things don't happen, but once you've worked a couple years you will have seen it all.
Receptionist (Current Employee) – Phoenix, AZ – October 31, 2013
I love working at this company. The company does amazing things to help women and men succeed after traumatic events. the clients I have meet changed my life. The hardest part of the job is working in nonprofit you will often end up doing jobs that aren't your job title and sometimes your overly worked. Management is calm, and will actually sit down with you and explain how you need to improve (by giving REAL/ACTUAL events that they have noticed happening instead of general statements) In the end amazing company that changes lives and you get to work great fundraisers too!
House Care Taker (Former Employee) – Ogden, UT – September 10, 2015
Slow work environment but very mentally straining and demanding, I had not felt safe due to work injuries caused by clients. Management had not provided help with clients and also poorly cared for their employees.
Residential Staff (Former Employee) – Ogden, UT – October 19, 2014
This has to be one of the worst places I have ever worked. The management is an absolute joke. They beg you to apply for management positions even though they already have someone in mind for the job. Sometimes they don't even post the openings; they just give it to whoever they want to. We never have enough staff which is understandable considering the $8/hr that they pay. But if you suck up enough to management, you'll get a Chrysalis Buck that you can spend at a company auction that will most likely occur when you're taking a final. No one cares.
And you'll probably get hurt. Have fun!
making a difference...but only if management lets you.
low pay. no benefits. management couldn't care less about you.
Direct Support Professional (DSP) (Former Employee) – Orem, UT – October 15, 2012
Chrysalis is a good place to work for those wanting to make a direct impact on the lives of individuals for whom the program supports. Financial compensation is typically not very good in this type of direct support profession, but the perks at Chrysalis are worth a smaller paycheck. It is easy to become emotionally invested in the lives of supported individuals. The work is often emotionally draining and physically taxing, depending on the amount of direct care individuals require, however. Working in an industry that supports those with mental and physical disabilities, is very eye-opening. I recommend this profession short-term to those with an open mind, open heart and lots of patience.
chrysalis bucks program, fun staff, outings with residents
emotionally draining work, round the clock care, work on holidays, advancement unlikely
Direct Support Professional (DSP) (Former Employee) – Carson City, NV – December 10, 2015
The services provided by Chrysalis are wonderful, I don't think I've ever enjoyed the actual work more than I did with this company. The clients we were privileged to work with were amazing and I was deeply honored to be a part of their care. However as a business this company, or at least the Carson City branch, had many issues. Staff turn over was so high that we were constantly hiring new employees and were often understaffed. While NEO training was as through as it could be, once you were actually placed in one of the homes to work you had to figure things out as you went. Due to being understaffed and overworked, not all of the staff was understanding of this. There were frequently issues among staff that very much so affected to client care. Scheduling was also a frequent problem. Despite putting in notice at least two weeks in advance I frequently wasn't able to make Dr appointments or had to scramble to fit in additional training for a secondary position. There were many times I worked two weeks or more without a day off. Depending on the manager I was dealing with the willingness to fill in and work overtime was either acknowledged or went completely unnoticed until I wasn't able to come in or need a shift covered. I was even injured twice in a week while working and instead of our area director asking about how I was, I was reprimanded for being 'unreliable'. I was then transferred to a new house and went from working 40+ hrs a week to working less than 10. Staff had little to no say in where they were placed which was hard on clients and staff as rapport buildingmore... is an important part of their care. In the five months I worked with the company I was transferred 4 times between 3 different homes. I even had issues with one residential manager taking issue with me being favored by a client. The manager went so far as to tell the client she wasn't allowed to call me her favorite staff because it hurt other staffs feelings, which is a very clear violation of the clients rights and borderline abusive. The week before I finally quit the previously mentioned manager reprimanded me for not being available to work over the weekend because I was going camping for my sons birthday. She had already given me my schedule for the week two days before that and I had waited for it to make my plans. She told me that I had needed to inform her before making my plans, plans that I made on my time off according to the schedule she had made.
I did love working with the Behavior Analysts. They were extremely professional and through in making sure our clients were being properly advocated and cared for. This company does great work, but the way the company is run makes it difficult for anyone to remain an employee especially if they aren't a young single individual.less
Making a difference in the lives individuals, Healthcare and paid vacation time-after working with the company for a year.
Extremely disorganized management, Terrible scheduling, Chronically understaffed, Lack of professionalism and proper training of company policy in management.
Direct Support Professional (Former Employee) – Riverdale, UT – July 14, 2015
Typical day at work included housekeeping, teaching skills, spending time with clients. Learned how to chart, co-workers were great. Management wasn't as professional as you'd like them to be, but they were nice. Most enjoyable part of the job was helping people.
A successful non-profit committed to their goals and mission statement
Employment Specialist (Former Employee) – Los Angeles, CA – May 14, 2014
Productive professional experience, working environment and management team. The most challenging, yet enjoyable part of the job, was working with those of mental and physical disabilities. The task, duties and expectations, were those I look forward to exceeding while holding this title as a career.
philanthropy, employment placement and mission statement
Caregiver (Former Employee) – Reno, NV – March 3, 2015
Working with Chrysalis was a good experience for a entry level job. It teaches you about cooking,cleaning,hygiene and, to always be aware. The management differed from house to house that you would work at some being better than others but never so bad that you would want to quit. Hardest part of the job was when a client would get angry and try to assault fellow staff members. And the best part was when you would see your clients learning something or succeeding at something. Working always meant you had to clean the house at the beginning and end of the shift at least.
Direct Support Staff (Current Employee) – Cedar City, UT – July 10, 2015
A typical day of work I show up 5 minutes early, clock in, and read the morning notes to see what mood the clients are in. Then I make sure all previously assigned tasks have been finished or are in progress. If other staff are present I take a moment to find out when their shift is over and what is going on that day. I then begin asking my clients questions like, what do you have planned for today? If there are no plans then I start coming up with suggestions until a decision is reached. I assist the clients and enforce guidelines (administering medication, enforcing rules, writing reports) until my shift is almost over then I fill out my end of shift paperwork. I remind other staff my shift is over, ensure the situation is calm and clock out at my designated time. Management is involved anytime there is an unusual or serious situation that needs clarity or authorization and it is nice to know you have back-up. Co-workers are team members and are a key part of success. The hardest part of my job is when there are negative interaction between two clients, or a client and a staff member. My duty is then to calm the situation and solve the problem if possible. The most enjoyable part of my job is when I am able to make a positive impact in the lives of the people I serve. Whether big or small a positive change is what encourages me to always try my best.
Resident Assistant (Former Employee) – North Las Vegas, NV – October 16, 2012
Eachday was different working in the homes you never knew what the day was going to bring, management was ok they interacted with workers, co-workers varied depending on assigned house, the hardest part of the job was controlling individuals as they had behaviors causing housemates to go off, and the enjoyable part was helping my individuals with life lessons.
Direct Support Professional (Former Employee) – Reno, NV – April 29, 2015
I enjoyed working with the individuals I did and I learned many things. Compensation is not very good. Even if you have experience, they only start you off at minimum wage. Some managers are willing to work with your schedule while others will make you deal with it even if you have other obligations.
Enjoyed helping individuals on a daily basis complete goals.
Residential Manager (Former Employee) – Riverdale, UT – May 21, 2015
The most enjoyable part of my job was to see my individuals smile and get excited when they completed a goal they had set.On a typical day I would take individuals to medical appointments, clean, plan meals, grocery shop, set medical appointments, make schedules for the staff I managed, help with daily living skills, cook, attend any behavior meetings that were set, paperwork, making copies,typing progress reports, and take them out on activities that they enjoyed. I learned that life is what you make it and to except everyone. My staff that I managed for seven years were great and an asset to the team.
If you like being on call 24/7 for part time work......
Staff (Former Employee) – Price, UT – March 14, 2014
Your hours vary greatly with this job. The company will classify you as part time but you will usually work full time with overtime (even though they say "no overtime"). You have to work 2 months straight with full time hours to be classified full time and to get the benefits. What usually happens though is you will have FT+ for about 4-6 weeks then you will get 15-30hrs for 2-4 weeks then your 2 months have to start again.
You will also have many "surprise" meetings that you are expected to attend even if you have plans. Your schedule changes constantly so expect to have it changed with no more than 24hrs notice. So good luck on trying to make any plans with your life.
some of the clients will steal your heart.
you are promised lots of activites to keep the clients busy, but the clients have to have "funds" and they never do.