Doormat (Former Employee) – Parker, CO – April 10, 2013
CLA's HQ is a great place to work if you enjoy bringing your dog to work. And if you're looking for a place where the employees have to take out the kitchen trash every night because CLA can't afford a housekeeper, if you're looking for employment in a place where the CEO can afford to keep his expensive wine stock in his warehouse and who flies all over the country in his private jet - but can't afford to give his employees raises, if you're looking for a rewarding position where the senior staff can't tell the truth and don't hesitate in bashing other members of their "team" behind their backs, then CLA is the place for you!
Merchandising Rep (Former Employee) – Parker, CO – May 2, 2013
This company used to care about its reps but no longer. There is no longer any communication and the entire format of the company is changing for the worse. Management never praises for going above and beyond they just expect it. There are no raises and what ever you hire in at that's what you'll be paid years down the road. Absolutely no way to ever advance with this company, they'd rather hire outside the company. The mileage reimbursement doesn't even come close to paying for wear and tear on the car. I used to love the flexibility of this job and working with people who love animals. It no longer has any flexibility and is not worth what they're paying me. They are now demanding that employees must purchase an expensive tablet at our own expense with very minimal reimbursement in order to continue working with the company. It's now very difficult to balance work and home life with the new demands.
Working with people who love animals
No raises, no more flexibility, requiring reps to purchase expensive electronic equipment with very minimal reimbursement
Retail Sales Merchandiser (Current Employee) – Watertown area – October 30, 2012
Hardest part of the job is waiting for additional hours to be given to you. I went from part-time to full-time to part-time to intermittent. It is not easy to go from 45 hours per week to maybe 5 hours per week. I had to get several other jobs.
get to play with other people's pets, good coupons for pet food
cannot count on hours, promotions are not forthcoming, no payraises.
Owner and upper management dont care about anyone but themselves. Low wages, little to no mileage reimbursement, no raises and reduced hours for field reps. Makes reps use personal equipment for job including camera and niw a tablet. constant lies from management.
Pet Nutritionist (Current Employee) – Jackson MI – July 8, 2014
Been with them since Sept 2013. The work is fun and rewarding. There have been some cuts, from some manufacturers, causing the domino effect to the CLA reps. But the management, does not let this get them down, they are working hard to replace lost work, and I appreciate them and my job. This company is a joy to work for, especially if you are a go getter, enthusiastic about pets, and enjoy people and pets. I have been a multi million dollar producer in Real Estate, but find this work so much more rewarding where it counts. YOU really need to be happy about what you do, and I truly am, while working for CLA as a Pet nutritionist. It is honestly the best most enjoyable work of my career, and I am blessed to be associated with this great company.
enjoyable, always learning new things and meeting new people, and learning from the customers too. We help them, they help us!
when big contracts are cancelled it has a huge effect on a lot of people, but management is doing their magic to keep us employed, and to them, I am grateful.
Pet Nutritional Consultant - New Mexico (Former Employee) – Alamogordo, NM – July 17, 2015
I really enjoyed working for CLA even thought it was a very part time and short term position. If I lived in a larger area there would probably be more opportunities to be with them longer but at this time there are not many jobs available. The training videos really set the stage for what my work experience would be like with the company, It was fun and informative. I enjoyed working with the people in the store and meeting all of the new customers that would come through with their furry babies. Who doesn't love a job that involves the opportunity to snuggle and pet loving cats and dogs!
Event Sales (Current Employee) – Peoria, IL – March 9, 2013
Company announced changes of their business model. Forcing their field workforce into weekend only work and requiring them to purchase a $400 piece of tech equipment to do it. Tablets will be required sometime this year. Management has finally lost complete touch with their employees in the field. Hourly rate is and has always been a little more than most companies of this kind pay. Recently gave the service reps a different lower rate that they are compensating driving between stores and will soon be eliminating the need to pay mileage all together. Little or no assistance from district manager while have a problem in the field and lack of communication is alltime worse.
working in pet stores and selling to people with pets can be lots of fun.
need to supply the company with ipad, home computer, printer, digital camera with very little or no reimbursement. top hr person is curt, rude and non responsive alot of the time. while other hr people appear to be stressed out, but polite. the top management has become something i personally would not be proud of being.
Reached the top of the mountain..now falling off Pikes Peak
RSA (Retail Service Associate) (Current Employee) – Atlanta, GA – April 16, 2013
The work is fun and customers and employees in the Pet stores are friendly. Hourly pay is good, but mileage does not cover the gas and wear and tear the job puts on your car. There is a rumor that associates will be required to purchase an ipad by June but the office newsletter said associates are being encouraged to purchase a tablet. Communication like this is common and confusing to me. I really like the job as it is and has been, but looks like the weekday only work-week will soon be changing to weekends. The most enjoyable part of this job is the real work in the stores.The company website is not user friendly and when that is the only "help" option available at the moment to a person working from home it is VERY frustrating. Once again, the actual work is the best part of the job.
working in pet stores is alot of fun, customers and employees are very friendly.
Vender (Current Employee) – New Jersey – January 25, 2014
The job was great. My manager was very sweet, and I made my own hours. The hourly rate was the best I ever made, considering most of the time on the floor you are doing nothing or helping customers on items that aren't even what you're selling. I never really had a problem with anyone or anything while working, or if I did, it isn't "an actual issue" worth bringing up.
Making your own work schedule, high hourly pay, very little work
Pet nutritionist (Current Employee) – I travel all over. Okemos, Lansing,Howell. – March 4, 2014
I love this job,I intend to keep it for the weekends forever. A day at work involves educating people about Purina Proplan. I talk to a lot of people each day.I see a lot of animals each day.I love it. I have learned so much just by working for this company.
Training Manager (Current Employee) – Raleigh,NC – June 29, 2014
Go and travel the east cost auditing reps in the field. I learned how to work with people I don`t get to see everyday. Learned how to be more patient with people that work under me. Has a great staff to work with. Constant travel. Seeing new places.