I LOVED this company & would still be there if job had not moved.
Division Secretary/Customer Service Representative (Former Employee) – Little Rock, AR – November 7, 2015
I was with this company for almost 23 years and can honestly say that I never not wanted to go to work. When I started I was the only female with four insurance salesmen. We grew to an office of nine people in Little Rock and offices in Mississippi & Louisiana. My job started as Southern Division Secretary but changed to lead CSR. It was a very varied position which was ideal for me. I would still be with Church Mutual if all CSR positions countrywide had not moved to our home office location in Merrill, WS.
Freedom to work on my own.
Their decision to move CSR positions to Merrill, WS.
Service Representative (Former Employee) – Merrill, WI – April 22, 2014
I provided customer support to policyholders in the form of advising on policy terms, making policy changes and selling sub-lines. I also participated in the training and mentoring of fellow employees.
great benefit package
no additional compensation offered when additional duties were taken on.
Service Representative (Current Employee) – Merrill, WI – October 30, 2013
The most enjoyable part of my job is getting the opportunity to explain something complex to people who do not usually understand insurance. Helping people get the answers they need is something I have always enjoyed doing.
One of the most difficult parts of the job was explaining to an insured that an activity they had been planning for months was not going to be covered.
Customer Service Representative (Current Employee) – Merrill, WI – August 23, 2012
I currently work in a national call center for Church MutualInsurance Company. A typical day is working with directly with the customer,and assisting in property/casualty questions or chanages that need to be made with their policies.