CIGNA
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88 reviews

CIGNA Employer Reviews

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The daily interaction with people was one of the best highlights for me.
Assistant Director of Facilities (Former Employee), Glendale, CA –
In working with this company in the field of Facilities Management, there were many facets of my job that were gratifying. The most enjoyable part of the job was being able to work through all building needs/ and requirements, and delivering a quality result.
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Productive
Claims Service Representative (Former Employee), Bristol, CT –
Pros: team player attitudes towards work.
Answering phones, paying medical claims, organizing desk, helping other with time to process claims. Co-workers were fun it was my first real job and I learned alot of customer service skills.
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a day at work
Universal Appeals Processor WORK AT HOME (Current Employee), Chattanooga, TN –
Pros: wonderful management, great people to work with, work at home
Cons: hate to leave
I really love my job with CIGNA. I have a wonderful group of people i work with. My manager is really great.
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Flexible hours
Proclaim Prepay Correction Analyst (Current Employee), Hooksett, NH –
Pros: flexible hours, casual dress code
Cons: limited on cafe option location, limits ordering out, and the cafe is expensive
They are flexible in your hours to enable you to balance work and family. They allow opportunites for advancement and to take online cources to further your career, as well as college tuition reimbursement.
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Great experience working from home.
Customer Service Associate (Former Employee), Chattanooga, TN –
I worked from home it was a good experience and I save on gas and was able to be at home when my kids got out of school. I interacted with my co workers through a chat group. The hardest part of the job was satisfying the members needs. The most enjoyable part was solving a problem and making someones day.
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I really like my job at Cigna the work inviroment is very comfortable
cigna phramacy services (Current Employee), Bourbonnais, IL –
Pros: skills, experience, training, knowledge
Cons: i thought that i would like the later shift, boy was i wrong.
I have learned many new things at my job. I love helping people and making my members happy. The hardest part of the job is trying to make ALL of my members happy. My co-workers are awsome and the management is very helpful.
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Working for a natioal Fortune 500 company was great.
Senior Financial Specialist (Former Employee), Phoenix,AZ –
Pros: excellent benefits and fun work place.
Cons: lay-offs...
Putting out fires. Either from an irrate client, patient or provider. Reviewing medical claims and insurance payments and denials. Maintained and developed spreadsheet for Fee-For-Service patients, reviewed their accounts, made payment arrangements and trained incoming new employees.
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great job
claim examiner (Former Employee), Nashville, TN –
Pros: free lunch
Cons: no cons
work from 6a to 2p entring data fro medicare part b also approving or denial of claims for the department. i learned some medical billing codes . i could work at my pace while listening to music . sorry i had to give up the job at the time
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It was nice workplace
Application Lead Designer (Former Employee), Application Lead Desinger –
I really enjoyed 6years spent in CIGNA.It was really nice working with such client.Manager and coworkers were very cooperative and helpful
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Enjoyed working at Cigna, started working there when it was INA
Office Services Manager (Former Employee), Brandywine, DE –
While I worked at Cigna I was able to advance from print shop stockboy to Manager of Office Services. I left Cigna for a position with Xerox during a time when outsourcing of noncore services areas were being outsourced. I later became the manager of the same services after Cigna outsouced my former position and staff to Xerox.
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Productive and fun workplace.
Benefit Claims Analyst (Former Employee), Charlotte, NC –
Pros: care check for production and accuracy
Very productive day.

Everything about processing medical claims.

Good relationship

Team players

There was nothing too hard about the position.

Working remotely from home.
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Great place to work, good people, friendly and productive environment.
Application Development Senior Specialist (Former Employee), Raleigh, NC –
Cigna is on of the most admired healthcare companies in the world today. The tenure I enjoyed there was a great experience and a wonderful learning opportunity. I had the chance to work with some very talented coworkers, and felt pride in the many accomplishments we made together.
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Contracted Position
Migration Analyst (Contractor) (Former Employee), Greenwood Village, CO –
Worked through end og contract, wish they has oppurtunities for full-time employment.
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Good executive culture
Operations (Former Employee), Charlotte, NC –
Good executive culture.

Pleasant co-workers.
Poor work/life balance
Low compensation for long careers
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Perfect for less than 40 years old
Band 4 Healthcare (Current Employee), CT –
Pros: fast pace
Cons: constant turnover. employment grade by "bands"
Cigna's leadership programs are tailored to develop and promote persons who are less than 40 years old
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Hard worker, attentive to detail, friendly,
Phlebotomist (Former Employee), MESA, AZ –
While doing my clinicals at Cigna I enjoyed being a Phlebotomist, I got extra training there and I got to perform more venipunctures. I am hard worker and when ever any thing was needed I would always volunteer, Like to keep my self busy at all time. I am very pro active.
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Great benefits, average compansation, comfortable work environment
Customer Service Associate (Former Employee), Bourbonnais, IL –
Good company to work for. Average benefits and compensation. Questionable management decision making but a comfortable work environment. Not a very diverse workforce. Excellent place for women to work.
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Set up like a house with all groups of ins in one area not scattered.
BENIFITS AND ELEGIBILITY REP (Former Employee), Chattanooga, TN –
Pros: games, raffel of things for different charties
Cons: short breaks
Giving benefits and resolving claim issues. Learned how to search for hidden benefits if not listed. Management always had group meeting for learning. coworkers helpful and friendly. Sending claim back for review and getting it back in timely manner
also waiting for nurse to authorizations. Always learning.. I like learning new things.
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The overall atmosphere was not a pleasant one.
Claims Processor-Processed physician claims (Former Employee), Montage, Pa –
Pros: learning new claims processing procedures.
Cons: your were treated like a number.
A typical day at this job was processing claims for physicians' office visits.
I did learn how to process claims that came from countries other than the United States.
Management was quite unfriendly at this company and in my opinion, was not properly trained in people skills.
It was hard to get close to your co-workers as no personal conversations – more...  were allowed on company time.
The hardest part of the job was filling your time. We had mandated overtime yet there was not enough work to fill a regular forty hour shift. – less
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Management was terrible
Insurance Claims Representative (Former Employee), Denison, TX –
Pros: co-workers, values and morals in helping others
Cons: management was very unprofessional and negative
On the phone constantly helping people(which I loved)! Learned a lot about insurance and the negative and positives about it! Management lacked communication skills, professionalism, motivation and positive reassurance towards employees! Hardest part was giving bad news to customers and making since of their benefits for them. Loved my co-workers and – more...  helping others. – less
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About CIGNA

CIGNA Corporation (CIGNA) is an investor-owned health service organization in the United States. The Company’s subsidiaries – Read more