Have worked for Cigna now for well over 10 years. In my particular department the majority of people are chronic complainers, lazy and downright dumb. The managers who manage these people do no real, actual work whatsoever other than assigning work to other people and then year end reviews. I have no idea how a manager in this place would fill up 8 hours a day and many colleagues have wondered the same thing.
I think Cigna is such a large segmented company that has specialized positions for every little thing, so people tend to work with their blinders on. A company that once allowed folks to work from home has changed recently and they are now pushing people back into the office.
Benefits are average, pay is low, morale is low. We used to have a pension and bonuses......Cigna stopped the pension benefits years ago and moved many people down a level so they are not eligibile for bonuses, so I know a lot of people fudge their OT hours to make up for the difference. Many of the managers who do no real, actual work like to throw their weight around for no reason at all to sort of mark their territory, which creates undue work for everyone below them.
I could not recommend this company to anyone looking for a job, at least not in my area.
Terrible mid-level managers, low pay, company seems focused on stock price and nothing else