Pros: great place to work
Cons: company layoffs
Responsibilities include: Installing new business, and maintaining an assigned book of business serving as the client’s primary point of contact for Benefits and Eligibility. Responsible for processing rate renewal, and plan changes, and conducting Engineering meetings for new groups to educate them on the Membership, Recordkeeping, and Accounting’s policies and procedures. Works with internal partners to address and resolve any issues pertaining to eligibility, claims, structure, rates, etc. Also works with internal partners to encourage and promote Automation as a means of maintaining eligibility to all manual groups. Responsible for providing eligibility reports to clients, and processing annual renewal of sales. Position requires significant amount of independent judgment and decision making.
• Received numerous employee excel awards along with performance recognition for outstanding client service.