Great for Short-Term Positions, but not for the Long-Term
ROI Specialist/Customer Service Rep (Current Employee) – Jackson, MS – September 20, 2017
I started out in a temporary position. Then the company merged with three other companies and things started getting hectic, but I persevered. The company is very top-heavy, as in, a lot of unneeded managers. My particular manager does her best, but I don't think she really knows how to manage people. I only hear from her occasionally or when I am sick. I have developed the need to work from home due to a chronic illness flare up, which the company agreed to work with me on, and then the proposed plan did not work out. That's the only reason I'm needing to change jobs.
Daily work is mostly data entry, answering phones and emails, processing medical record requests. The hardest part of the job is making sure you complete the online training, which isn't difficult, just time-consuming, and sometimes glitchy. I do like helping people figure out what they need in their charts and I love the people I work with on site. It's not a perfect job, but it helped me out for about 2 years.
flexible schedule, easy to do work, travel opportunities
managers aren't always properly trained, sometimes long hours