I really love working for Circle Housing Russet. The role I do is very diverse and no two days are ever the same.
I have learnt a lot over the time at Circle and this has given me a wealth of knowledge to take forward in my career.
I work with a number of departments, teams and contractors and have a great working relationship with them.
The team I work in is fantastic, they are extremely helpful and supportive, you couldn't ask for a better team to work within. We always go the extra mile for our customers and each other.
The management are great and supportive and approachable.
The company is very much about putting the customer at the heart of everything they do, this is why I enjoy my role, as I love working with our residents and supporting them to make positive changes in their lives. Seeing these fantastic life changes are so rewarding, it gives great job satisfaction.
The hardest part is lack of staff and not having enough time to spend with residents at times, and not having time to type notes and letters within a quick timescale after meetings, as other priorities take over. The caseload is high, which is good but less would allow more efficiency.
Excellent company to work for, work life balance, excellent values
High workload, means less time to spend with residents and getting involved with supporting them more.