Divided culture, just a number
Ops Manager (Former Employee) – Hagerstown, MD – July 26, 2016
I worked for Citi for 12 years. In that time I was laid off twice, continuously told I was a great asset but consistently rated as average, looked down upon by other departments for being in the "outcast" department and reminded often by my manager that I was lucky just to have a job. Citi does not value its employees. Each is just a number that is expected to be used until they burn out and are replaced. Experience is not valued. There is tension and aggression between divisions at sites as the different businesses are not co-mingling well and management makes no attempt to reconcile that. Employees are constantly told to do more with less, often picking up for eliminated positions and underperforming employees. The hardest part was telling my team they were not getting raises each year because the company considered them overpaid for their grade level just because they chose to stay in the same position for 10+ years where they were successful, and then to have to tell them their work was moving offshore to a team that knew nothing about the industry but was 3 times cheaper. I don't recommend Citi as a place for long term security.
no management support, excessive workload, constantly changing priorities