Pros: Benefits start day 1 and were not that high priced when I was there
Cons: Guidelines were not enforced to the high sellers, I observed
The training received is great, better than many corporations. Typical day is taking call after call in the call center. Hardest part of the job was taking call after call, if you were off the phone for more that 2 or 3 min it had to be logged. As a customer service rep, your calls are reviewed not on how well you serviced the customer but how many times you rebuttaled a customer's no to a sales pitch. As far as management... this was a very cold place to work.