Pros: sympathic of my medical illness, made work accomadations accordingly to accomadate my disability, working with numbers.
Cons: receiving checks from level i processors that were very to find and apply payment to, an overflow of month end payments and having to work from 8 am to as late as 9 pm.
The first two hours of my work day consists of follow up on customer account that wasn't resolve the previous day, returning managers, co-workers, customers call and filing necessary paperwork. After I have completely resolved all unfinished work from the day before I would start working on the current day’s work of researching customers accounts that a Level I processor could not apply. Throughout the day I would research customers account, make calls to customers, post payments to customer account, balance accounts to make sure the money applied matches the batch report, make copies of correspondence, or email necessary correspondence to designated departments or managers and file customers payable with posting instructions.