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1,987 reviews

Citi Employer Reviews

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Experience at the Farmington and Southfield locations
Senior Underwriter (Former Employee), Farmington and Southfield MISeptember 16, 2014
During this time, excellent opportunity to excel existed along with an amazing talented management team. Hardest part of this job was leaving.
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Great company to work
Senior Branch Account Executive (Current Employee), Mebane, NCSeptember 15, 2014
Great company, fast paced environment, embraces diversity
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Good Place
Mortgage Processor/Closer (Former Employee), Norwood, MASeptember 15, 2014
Already had reviewed this job
Worked in Fairhaven, Plymouth, and in Norwood
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Great workplace
on call general warehouse (Current Employee), Moreno Valley, CASeptember 15, 2014
fast paced keeps you busy always something to do around the store the most enjoyable moments was meeting and getting to know customers and my co worker were all so friendly i got to build my skills in cashiering and produce codes i also learned alot of communication skills
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Nice place to work
Sr. Project Manager (Former Employee), Fort LauderdaleSeptember 15, 2014
Pros: team mates
Cons: management. too much politics, betrayal
Sr Management not good, lots of politics.

Team work is excellent, you can rely on your team a 100%

It has flex time that is really good

Salaries under industry average

Talking to HR is like talking to the air, always aligning with management, supposed to be confidential but everybody knows the motive HR was contacted.
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Productive and fun, great employees
Homeowner Support Specialist (Former Employee), O'Fallon, MOSeptember 15, 2014
• Performed several functions within the financial industry, i.e. administrative duties for VP of Acquisition Loans.
• Effectively sold Home Equity Loans.
• Processed loan applications, worked with appraisal companies, title companies and cooperatives.
• Assisted in developing a web based Live Chat option on the Citibank web site.
• Operated an inter-active – more... live chat with clients regarding sales and customer service related issues. This new option increased sales in the Home Equity department by 15%.
• Established exceptional customer care with building client relationships and the ability to handle multiple tasks and solve all customer inquiries.
• Demonstrated the ability to maintain excellent customer service and work effectively in a fast paced environment while preserving strict confidentiality. – less
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good leadership, ability to move up
Sr. Unit Manager VP (Former Employee), Fort Mill, SCSeptember 14, 2014
Pros: good benefits, work life balance, continual training
Cons: their decision to close down a productive site
My days were very busy from start to finish, least favorable were the many different daily conference calls and still having to meet the monthly deadline date. Management is flexible with home and work. I enjoy coaching and developing people in the business.
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Very large firm with lots of opportunities
Segment Manager - Vice President (Current Employee), New York, NYSeptember 13, 2014
Pros: opportunities, global organization
Cons: bureaucracy
Lots of opportunities in many different LOBs and thus you can spend an entire career in one company but work in many different areas.
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One of the best places I have ever worked.
Homeowner Support Specialist/Junior Underwriter (Former Employee), Fort Mill, SCSeptember 12, 2014
Pros: a great place to work for top to bottom.
Cons: no gym to work out at.
Come to work have a meeting to start the day off, set your goals for that day, then start to work my queue all day, base on need. I learned how to work with clients through very tough times. Management was great and very supportive and helped whenever needed. Co-workers was some of the best people I have ever work with,keep you motivated and work your – more... queue whenever you are not there. What I like most about the job was being able to save clients home and the joy you heard in their voice when you told them. – less
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daily duties
Collections- Team Lead (Former Employee), Irving, TXSeptember 11, 2014
collections, call center, data entry, team lead, top 5% leader
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recovery specialist 4
recovery specialist 4 (Former Employee), irving texasSeptember 10, 2014
Pros: scured and well paid job
Cons: long and intense hours during end of the month
in and outbound calls from clients , . payments processing , sell new products and services to client , handling escalation calls .
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Great
Administrative Support (Former Employee), New York, NYSeptember 10, 2014
This was a great opportunity to challenge my skill set and work with professional bankers and administrators.
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Fantastic work experience with much opportunity to grow over the past 16 years
Executive Assistant to Gbl Hd of FI & Corp Banking (Current Employee), New York CitySeptember 10, 2014
I've recently relocated to Dallas from Brooklyn, NY to be closer to my extended family. I'm currently finishing up a conference project remotely and my last day with Citi is scheduled for October 1, 2014.
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great benefits
Bankruptcy Specialist (Current Employee), Las Colinas, TXSeptember 10, 2014
Pros: benefits
Cons: layoffs
This company has great benefits. However, the turnover rate is high and lots of layoffs.
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Good place to work
Sr Financial Reporting Analyst (Current Employee), New Castle, DESeptember 9, 2014
Pros: more relaxed work environment
Cons: cant think of any
Good work life balance. I have just started working here, I think this place is more relaxed and not very rigid.

Peers are good and managers are good.
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Very unhappy working at Citi!!
Vice President - Sales (Current Employee), Jacksonville, FLSeptember 9, 2014
Pros: family friendly
Cons: poor management, no up training, they do not reward loyalty to the company
Unrealistic expectations, ever changing direction, very back stabby, they continue to reduce staff and require the same amount of work to get done with less people.
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awful
Senior Branch Acct Executive (Former Employee), TennesseeSeptember 8, 2014
Pros: decent insurance and wage
Cons: never happy with anything, always complaining, nothing is ever good enough
Always a manager or coworker waiting to steal loan or stab you in the back. Citi is never satisfied always wants more. Manager allowed to make up own goals, instead of corporate. Branch Management allowed to do what they like.
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Relaxed work place
Technical Support Analyst Customer Service (Former Employee), Jacksonville, FLSeptember 7, 2014
A wonderful work environment. Great business and colleague.,
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Great learning atmosphere
Operations Analyst (Current Employee), New York, NYSeptember 7, 2014
The typical day at work would consist of managing emails from 8am to 10 am. Any client discrepancies, banker request, or Relationship Officer questions would have to be handled promptly. Then the work of processing the requests of the previous day would begin. From 10am to roughly 12, depending on the previous days volume the team was responsible for – more... coding accounts, processing orders of cards or/and checks, completing database entries, sending statements would have to be completed. From 12pm to 6pm the team would process new orders. This process is extremely important and requires thorough review of documentation provided and the products requested. The team would make sure that proper and all necessary documentation is provided and that the documents are current. Processing the requests and retrieving documentation requires knowledge of the systems we use. The team then enters clients demographic data and request into the central data base. The team would then process the request by using another system which creates the product and matches the product to the client. – less
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Personal Banker
Personal Banker (Former Employee), Brookfield, CTSeptember 5, 2014
Citibank is a terrific place to work with highly motivated individuals and sales orientated persons. They are always on the right track regarding customer service and deliverables for the business as a whole. Any one that is looking to work for a solid company with a great work ethic should consider Citibank a top Finance firm to work with.