Registered Associate (Former Employee) – Clayton, MO 63105 – September 18, 2016
Fast paced and challenging but in a good and positive way. Management was very supportive. Atmosphere was professional, friendly and the office had a lot of fun during meetings and events. Training was in place but you had to squeeze out time to complete it. Reviews were always done on time and raises were awarded for achievement. Work load was manageable.
LOSS OPS SUPPORT ASSISTANT 2 (Former Employee) – Irving, TX – December 13, 2016
A typical day was working very hard and get you accounts done by the end of the deadline. What I have learned at Citi was being a team player, work hard, learn how to multi task, learn how to problem solve, be very detail oriented, and default management. My co-workers at Citi was the best. There was no hard part of the job. The most enjoyable part of the job was being employed and being around a great group of people.
Ops. Control Specialist (Current Employee) – Sioux Falls, SD – January 12, 2017
I love my job at Citi. I have great coworkers, and great benefits. There are some issues with management treating all employees the same, but I'm sure that is everywhere. Part of what I love is the variety of functions I have. I am able to do my main job, along with cross training, and other little things that need to be done that somehow I ended up doing!
Great Coworkers, great hours
inconsistency in treatment of employees by management
Business Analyst - Regulatory Reporting Analyst (Former Employee) – Tampa, FL – February 15, 2017
Citi is an excellent Work Life Balance organization. The management team appears to care about there employees. It is a very diversity organization. Citi have a lot of hard work to do moving from manual processes to automated processes. They are working very diligently on improving this process.
Executive Assistant to Senior Vice President (Former Employee) – Tampa, FL – October 19, 2016
Well recognized company with great benefits and opportunity for it employees. I enjoyed working at Citi after more than 23 years I consider Citi my home. I enjoy working with everyone and I learned from management that clients is always comes first. Citi is consider one of the best company since they are in more than 100 countries.
The benefits are very good as they start on day 1. They offer health , life , dental,and eye insurance programs again all this is available form day 1. The work life is very good as well as Citi will work with you if there are issues that you need to take care of in your personal life. There are thorough job training classes to make sure you are prepared to handle the job and succeed.
Senior Financial Analyst (Current Employee) – St. Louis, MO – October 3, 2016
Citi is a great place to work, management works well together to drive a very nice work culture and communicate annual company goals. Citi also offers a very nice work life balance with opportunities to work remotely in certain roles.
Changing to digital platform with no employee loyalty
Assistant Branch Manager (Former Employee) – Los Angeles, CA – February 14, 2017
Company does not like to promote from within. Job security is not reinforced so things are always tense on a monthly bases. Company changing banking model and switching to digital access and forgetting about the well being of it employee.
Diverse Co-Workers and team work
Management needs to acknowledge workers and not stray from promises made.
Senior Business Analyst (Current Employee) – Tampa, FL – January 11, 2017
Out of probably a hundred companies I have worked for, this is one of the worst corporate cultures I have ever seen. Management makes decisions without any data, then expects reality to conform to their artificial project timeline. "Managing to the timeline" never works in any company, and it doesn't work here. Nevertheless, management wants what it wants, regardless of whether it is a realistic expectation or if it's even possible to attain the specified goal - they want their bonuses, and therefore they mandate working nights, weekends, and holidays (80 hours a week) to reach the goal. When a deadline arrives, the product goes into Production, whether or not it works, and then the business users must suffer from the broken product that doesn't work.
Because it's a multinational company, you are required to hold meetings and conference calls at any hour, even 3 A.M.
They don't tell you what needs to be done or how to do it - you're just supposed to know, and it's your fault if you don't.
My recommendation is to avoid this place like the plague.
Once you discover that there's no real repercussions for failure, you can slack off and do the bare minimum to get by, which is what everyone does.
You will still have to work an insane amount of hours.
Customer Service Manager (Former Employee) – Irving, TX – January 18, 2017
I worked at Citi for over 11 years. I loved my job, but the management in some areas could have been more involved. Citi also had issues with hiring unmotivated and lazy workers for call center positions. This resulted in a lack of knowledge or caring, and ended up getting the entire department laid off.
Upword mobility, good benefits, gym, great cafeteria
Bankruptcy Specialist (Former Employee) – Florence, KY – January 17, 2017
Citi is not a family friendly workplace. Once you're out of time off, you'll be fired. There is no room to wiggle. If you go on a LOA, you will very likely be let go soon after getting back to work. Once you're off the phones(as in a promotion), you're subject to being laid off. You're o KY valuable to them if you don't have a family, and you remain on the phones. Management is a joke. Nobody ever knows what's going to happen.
Sales and Customer Service Representative (Former Employee) – Kansas City, MO – January 10, 2017
Citibank was my first job out of college and the pay was decent coming from college ($13.50 hourly) I think i made $40K my first year after a few bonuses (which is not that good now that i make 100K). The benefits like health insurance was hands down the best. Culture was actually pretty good. Personally i can't be on the phones via customer service it sucked.
Certified Business Banker (Former Employee) – Brooklyn, NY – September 22, 2016
I worked at citi for over 9 years trapped at the same location. I begged and pleaded to be transfer year after year to a better location. My production was great , I always made my goal , however citibank management fails to reward me for all my hard work .