Service Processor (Former Employee), O'fallon Mo – February 19, 2014
Pros: great staff
Cons: short breaks
A typical day at work was laughing and having fun but getting the job done all at the same time. I learned basic computer skills, filing, and banking experience. The management was fantastic and always worked to help you. The most enjoyable part of the job was the staff and events that took place.
Collector (Former Employee), Los Colinas, tx – February 19, 2014
Making outbound calls to collect on delinquent accounts. Handling inbound calls regarding customer accounts. Payment negotiations Maintaining and breaking daily and monthly quotas. Maintaining solution based conversations.
Vice-President, Critical Systems (Former Employee), Georgetown, TX – February 18, 2014
Pros: comraderie, good management
Cons: lack of advancement opportunities
Day to day operations were okay but advancement was difficult to achieve unless you were willing to relocate to NYC. (This is specific to my field, others may find more advancement available in remote locations but not in my line of work.) Most of the staff was friendly and got along well with each other, which made the job fun at times. Hard work but – more... a great place to learn. – less
Late Stage Collections Associate (Former Employee), Florence, KY – February 13, 2014
Pros: great benefits and training
Cons: parking. part-time.
Very community conscious. My responsibility was to give customers the opportunity to pay on delinquent credit cards, give customers payment options to resolve delinquency. Managers and coworkers were always supportive and helpful. I personally had difficult time with taking home the sad situations customers shared with me while calling on payments. – more... Really enjoyed talking with customers and helping them resolve their accounts. – less