I come in sign and review first portfolio, messages from attorneys and customer. Throughout the day I check to see If money has been received for a short sale transaction. While doing this I am logged in taking inbound calls for recovery accounts that have charged off and liens are being released. This is on a regular day without any issues, but its exciting and high learning environment. Each account I work is different and has its own journey. The task at hand is to ensure that we stay compliant and no laws broken while doing this. I have learned how to liquidate properties, clear titles, understand legal matters, processing lien releases, working with management on special projects that require immediate attention daily, learning how to work with co workers, management, and attorneys. The management at my job can be different. They al have the same mentality and that's to get the job done and meet the deadlines that need t be met. My manager may not always know the answer, but she will find out and follows up very well. In this department this is necessary, because of so many escalations within the company. The hardest part of my job is keeping it all together. You must be able to multi task even on a bad day. This job requires a lot and being organized, having time management, prioritizing, and taking advantage of idle time is a must. The best part of my job is the team that I work with on a daily basis. When you have good team that can get things done; your job just got easier. The team understand that when things are not done properly it will be another negotiator responsibility to care for it. My co workers have been with Citi for a long time; maturity is required for this job.