Branch Manager (Former Employee), Leesburg, Floirda – August 13, 2013
Pros: enjoyed the job and set hours
Cons: the company downsized.
The company division I worked for was subprime loan through car dealerships. I reviewed stips for loans, audited weekly on all accounts, skip traced on delinquent accounts when needed, decisioned overall loan acceptance for any loans that were applied for thrugh local dealerships. Worked side by side with co workers to maintain a balance of consistency – more... in the office which in turn provided an enjoyable atmosphere. The hardest part of the job was having to say no to loan approvals knowing certain people are truley in need. I enjoyed the office being around co workers and the ability to socialize occassionaly. – less
COMMERCIAL CREDIT CUSTOMER SERVICE (Former Employee), Las Colinas, TX – June 19, 2014
A typical work day is tedious and challenging in dealing with customer service related issues revolving around credit. I was trained proficiently in the job description and worked with a great team to keep the clients satisfied. Hardest part of the job may have been rapidly changing goals revolving around client service almost daily, challenging but – more... great knowledge experience. The most enjoyable part was being able to assist different customers,and finding solutions both satisfactory and in alliance with the company as well as the client. – less
Research Internship (Former Employee), Chicago, IL – June 19, 2014
A typical day consisted of gathering reports and entering data to provide to the client base. I learned more about the trade markets and expanded my skillset with Microsoft Excel. My manager and co-worker were experienced in their positions and taught me about the importance of their roles for the clients. The hardest part of the job was coming into – more... an industry where my knowledge was minimal. While I may not have known a lot about trade markets, I was able to provide the skills I did have with data and trend analysis. I enjoyed working in a fast paced environment that seemed to be different every day depending on how the markets reacted that day. – less
Mortgage Specialist I (Former Employee), New York – June 19, 2014
Pros: lots of overtime
Cons: short breaks
Awesome management as well as cooperative co workers. i learnt more about the mortgage industry as well as built more skills in relating with people. I enjoyed everytime/moment i worked there. Basically, I enjoyed assisting customers/clients with their mortgage related problems
Credit Specialist (Former Employee), Ann Arbor, MI – June 18, 2014
Pros: benefits, tuition reimbursment
Cons: micromanaging, no incentives, little to no commission, no job security, you can be the best at your job this does not matter you can still get canned.
The company is going down hill fast. When I first started Citi it truly was a great place to work. They once cared about their employees and often offered incentives. Over the years, they (upper management) expected too much from their employees work harder, with no over time, micro-managing, no incentives etc. Upper management was constantly changing, – more... and making changes to save the company more money. They do not care about their employees. The hardest part is accepting you will never be good enough. Despite all of your good months, and all of your hard work and effort it will never be appreciated. Your head is on the chopping block any day. Everyday management is threatening your job. There is absolutely no job security. People who have worked there 20+ years were axed. If you're looking for a temporary job while getting your college degree than by all means this is the place for you. This isn't for people who are looking for long term careers or job security. – less
Lots of work to do, not enough people or hours in the day
SME Wintel Distributed/AD Operations (Current Employee), O'Fallon, MO – June 15, 2014
Pros: an it picnic twice a year was nice
Cons: micromanagers, you're treated like a number & referred to as a resource and not a person with feelings, low pay scale, no bonuses, 2% merit raises every year.
A typical day at work. Trying to help customers (internal Citi employees) who had problems related to their access that was requested wrong. Customers who requested the wrong access (their mangers were no help), and due to auditors who are not in the IT field, they set policy that we were forced to grant the wrong access since the employees manager – more... blindly approves requests without reading it first.
Getting through each Friday and still be employed was a triumph, since Citi like to outsource & doesn't care that 1st level help desk can't speak english, and 2nd level tech support was lazy & quick to escalate tickets they didn't want to learn how to fix the problem.
The most enjoyable part of the job. I got to sit in an air conditioned office, in a chair, and there was a restroom close by.
The hardest part of the job, listening to management overuse "moving forward" as a way to not accept blame or apoligize for everything they did which usually was a mistake & cost money which cost a lot of good talent to be laid off. Lazy managers who had their "Admin" (administrative assistant, or lead) do their work for them, yet be paid very very well only to do very very little.
Corporate politics are live and well, lots of affairs going on, lunch break delight going on in the parking lot and at the nearby Busch Wildlife park. – less
Operations Management (Current Employee), O'Fallon, MO – June 12, 2014
I was placed in the position through a temp service. The position was perfect. The manager and leads trained with me, were very patient and welcoming. The work environment is extremely relaxed even casual/
An incentive to this company is they participate in a charity, which allows the employee to wear jeans and casual shoes everyday with a low monthly – more... donation.
The training process is easy to learn, I have only been there a short time and I have already started my basic operations work. – less