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Citizens Bank & Trust
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8 reviews

Citizens Bank & Trust Employer Reviews

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Job Work/Life Balance
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Fun, educational, and helpful
Vault Teller/Head Teller (Former Employee), Ardmore, OKAugust 22, 2014
Pros: vacation, ins., and friendly enviroment
Cons: no room to move up
I started working for a branch of this bank when I graduated high school. It was an enjoyable place to work and they were extremely flexible when needed.
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Great workplace with great customers
Financial Services Representative (Former Employee), Kansas City, MOAugust 14, 2014
Pros: customers, co-workers, healthcare
Cons: hours, management
A typical day started out by setting up my teller station and processing all the night drops for retail and commercial customers. I also maintained a personal banker desk in the lobby. My day was spent helping customers with transactions, customer questions, opening and closing accounts for new and existing customers and making phone calls following – more... up with potential and existing customers. I have learned a great deal from Citizens Bank & Trust such as my continued learning and growth in the financial industry. I have learned and masted the personal banking position such as helping customers find the right financial product that best fits their needs. I had great co-workers who were helpful, respectful and were always available to answer any questions I had. The hardest part of my job was switching back and forth from teller to personal banker and making sure I did each job to the best of my ability. The most enjoyable part of my job was the seeing and talking to the customers each day. I also really enjoyed my co-workers. – less
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Job
SR Teller & Vault Teller (Current Employee), Baton Rouge, LAJuly 29, 2014
Pros: wonderful people and environment, excellent benefits
Cons: pay
Great environment to work in. Love employees from president to Sr Management to tellers. Know everyone on first name basis.
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Good company to work for.
Financial Services Representative (Former Employee), Chillicothe, MOMarch 8, 2014
Friendly and customer service oriented employees. Pleasant and funny coworkers.
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Great company! Amazing benefits! Fabulous Co-Workers!
Customer Service Representative (Current Employee), Lakeland, FLDecember 6, 2012
Pros: 1 hour lunch each day, 2 weeks paid vacation per year
Cons: smaller company
I have worked for Citizens Bank & Trust for 2 years now and I have enjoyed every day! I work with some of the best people!!
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Everyday was a new day, always busy with customers or closing loans
Assistant Vice President/Collections (Current Employee), Lake Wales FLMay 24, 2012
Pros: working with great co-workers, great customers, and a variety of responsibilites.
Cons: ...
I start my day by contacting customers that are past due on their accounts. Most of them are nice and realize they are delinquent, but I treat them with respect and try to figure out a solution for them. Sometimes, I feel like I'm still in elementary with the rules, but co-workers are awesome to work with-lots of laughter! The hardest part of my job – more... is informing customers we will be starting foreclosure or repossession. When I leave the office, I know I have helped a customer by listening and understanding their situation-I know I have done all I can do for them except make the payment. And my co-workers are fun to work! – less
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IT department is understaffed and lacks direction and policies.
Network Administrator (Current Employee), Lake Wales, FLApril 25, 2012
Pros: can't really think of any.
Cons: too many responsibilities, not enough time to get to them, too much time on help desk issues, end-user ignorance, lack of hd policies.
I handle way too many help desk issues and do not spend enough time on server/network issues. I have to say that the end-users are the most computer illiterate I have ever worked with. There is absolutely no end-user training either. There are no help desk policies in place, so anyone can submit a ticket about anything or they can call with the most – more... ridiculous issue. Users do not ask other users when they encounter issues (even someone literally standing next to them); they instead pick up the phone and call IT (which means me!). It is very frustrating. I have way too many project to attend to and I am unable to get to them due to HD issues. – less