Everyday was a new day, always busy with customers or closing loans
Assistant Vice President/Collections (Current Employee) – Lake Wales FL – May 24, 2012
I start my day by contacting customers that are past due on their accounts. Most of them are nice and realize they are delinquent, but I treat them with respect and try to figure out a solution for them. Sometimes, I feel like I'm still in elementary with the rules, but co-workers are awesome to work with-lots of laughter! The hardest part of my job is informing customers we will be starting foreclosure or repossession. When I leave the office, I know I have helped a customer by listening and understanding their situation-I know I have done all I can do for them except make the payment. And my co-workers are fun to work!
working with great co-workers, great customers, and a variety of responsibilites.