needs to be more focused on employees
Call Center Representative (Former Employee) – Cranston, RI – July 22, 2017
When I first became employed with Citizens I found it a great place to work. Management was great, co-workers were great, but after a year or so I noticed things changing. I moved to different positions during my time there and learned valuable skills but eventually the cons outweighed the pros. Layoffs became common, more and more contractors were hired in their place, employee incentives were taken away, not much room for advancement, and pressure on employees to become productivity robots caused many to become burnt out and look for better opportunity elsewhere.
management, friendly co-workers
no incentive, high pressure