3rd in charge/Sales and Service Representative (Former Employee) – Erie, PA – November 29, 2017
Working in an In-store branch is a completely different feel than being in a traditional branch. I had to learn every aspect of the job from processing teller transactions accurately to opening accounts to prospecting for business clients.
The biggest factor in my decision to leave was the hours. Working extended hours during the week and on the weekends began to take a toll on me.
RELATIONSHIP BANKER (Former Employee) – Bala-Cynwyd, PA – November 29, 2017
Citizens was an overall good place to work. They have poor management that only think about themselves. I feel that they don't protect their employees. If there was anything wrong with your work no one will tell your until its to late.
Customer Facing Banker/Teller (Former Employee) – Port Jervis, NY – November 28, 2017
Terrible company from top to bottom bad managers horrible training program bad skill management technologically inept so far behind the rest of the field its disgusting makes working efficiently impossible
Assistant Branch Manager (Former Employee) – Boston, MA – November 27, 2017
I loved working for Citizens Bank. The problem was the people that were managing the banking centers that were the problem. It was too cut throat and the last manager and Regional manager were the worst.
Loan Consultant (Former Employee) – E Providence, RI – November 24, 2017
Banking systems isn't streamlined like other major banks. This creates a lot of duplicate work. It is more important to do what you are told than trying to improve the system in this company in order to make it
Assistant Branch Manager (Current Employee) – Buffalo, NY – November 22, 2017
Retail bank with exceptional sales goals and varied compensation. Great place to learn and grow within the banking community. Hours vary and are extended compared to traditional brick and mortar branches, including Saturday evenings and Sundays inside popular supermarket.
Teller Manager (Former Employee) – Ma – November 21, 2017
Always people leaving , managers are always leaving ! Regional is very rude and nasty with colleagues . Citizens won’t give you free water to drink , some manager didn’t even have any idea of their job description!
Pushes hard on sales, but potential to make decent commissions
Licensed Banker (Former Employee) – Newtonville, MA – November 21, 2017
Working at Citizens bank was sometimes annoying as they really do a lot of things to try and get employees to embrace sales more. There are little tasks that are required to keep track of sales activity. It's annoying, but play your cards right and be at a good branch and there's definitely potential to make some decent commissions with hard work.
Operation Clerk (Former Employee) – Riverside, RI – November 20, 2017
since I left citizens bank the company has really expended if I stayed working at citizens I would move on to higher apportunities in the company citizens bank gives you a chance to grow in the company
Senior Review Appraiser (Former Employee) – Glen Allen, VA – November 20, 2017
Micro management was stifling to production. Lack of advancement even though qualifications were in place. The salary was good, but beyond small COLA increases it did not change much in the 3 years I was there.