Pass on that.
Pros: Lots of teller work. Lots of training. Learn some industry regulation
Cons: Hassling micro-managers, poor pay and benefits, little room for advancement, frustrating incentive structure.
Each day in a Citizens Bank branch is a new opportunity to be brow beaten, berated, dejected, derided, scolded, reprimanded, reproached, rebuked, admonished, disciplined, chewed out and denied incentive bonuses.
Some days, if management is on vacation, a new person is given the opportunity to perform these services for you.
Every sale has a fifty percent chance of being denied incentive credit for innumerable reasons. Hundred dollar sales routinely get thrown out by technicality or because colleagues are ineligible for bonuses.
Every employee is rated 1-5 each year. The vast majority are rated a lowly 1 or 2 strategically making them ineligible for bonus, promotion, transfer, or raises for the next year. This keeps the minions toiling away on the teller lines without thinking of sales opportunities which could cloud them with false hope.
Fresh faced employees, or ‘regulatory nightmares’, are hired in at much higher salaries than established employees, augmenting the already disconsolate branch morale. Tenure for most employees is about two years, which leads to the most obvious recommendation; Treat this company as a way station to greener pastures. Somewhere out there is a company that values you. Don’t seek that attention at Citizens Bank. Talented folk need not apply.