Pros: loved my colleagues
Cons: everything else
This is a job not a career. Absolutely zero chance of advancement. Empty promises, horrible leadership, don't expect raises unless you try to quit and then they value you, managers who know nothing, and an upside down staffing structure. Life is very stressful at Citizens and the rewards few and far between. Spent or should I say wasted 8 years there and even after going for positions that I literally was asked to apply for by one of my regional managers I got absolutely no where. Many employees are treated and spoken too poorly if you don't stand up for yourself, but then you're railroaded out. Horrible turnover rate, cannot retain employees for anything and the ones who have stuck around and get paid decent, such as myself, are slowly being eliminated.