Pros: Great experience, positive learning environment, room to move up, quick learners and confident speakers fit right in.
Cons: Not an easy job, requires hard work and can be stressful.
A typical day at work involves understanding the products and services offered, sufficiently balancing time to make yourself available for sales related activities as well as teller and customer service responsibilities, ensuring transaction accuracy and correct account opening, protecting customer information, keeping up with trainings, and looking out for potential scamming, theft, fraud, or suspicious activity.
Weekly one-on-one meetings with the manager are guaranteed, involving sales performance, customer service skills, growth plans, and motivational activities.
The hardest part of the job is leveraging new business. This requires keeping spirits high in low volume periods, an open and creative mindset, constant motivation, overcoming objections, and thinking on your feet. The best part is looking back on a good day, knowing that you performed well and your superiors will thank you for your efforts. Being able to help others while achieving your own goals is an awesome feeling.
I have never had a problem with management. The best bosses I will ever have are at Citizens. They acknowledge achievements and teach those who are willing to learn.