Citizens Property Insurance Corporation Employer Reviews

Very good people, would work there again. Excellent training, great hours.

Team work was a big thing at Citizens and I enjoyed that. We travelled to different offices and I was given a lot of creative control over how videos/newsletters would look like. When I first got there, I had to build their video/photography department from the ground up. It was a challenging yet rewarding experience.

Nice place to work
Wonderful time
•Medical (PPO or HMO)

•Dental

•Vision

•Basic Life

•Accidental Death & Dismemberment

•Short-term Disability

•Long-term Disability

•Health Care Reimbursement Account

•Dependent Care Reimbursement Account

Hours worked 8:00am-4:30pm Monday through Friday
. Reviewing re-inspections to ensure policies reflect accurate credits/features
. Endorsements using Image Right and internal programs
. Correspondence with agents regarding changes

Lack of communication, questionable management and morals. Google it .. citizens property insurance scandals, its all over the papers. DRAMA DRAMA DRAMA, so many inconsistencies its a joke calling this an insurance company

I am a current employee working in the Tampa office and my recommendation is that UNLESS YOU ARE DESPERATE FOR A JOB DON'T APPLY FOR THIS OR ANY OTHER POSITION AT CPIC.

Since this is a quasi government each time there is a change in political figures and board of directors CPIC is forced to change directions in its approach in doing business causing – more... much uncertainty and stress for the employees.

There is a serious disconnect between the staff and upper management. Some examples of the disconnect-
*lack of communication ( employees often find out about important business decisions through media outlets).
*Upper management rule with an iron fist inflicting fear in employees for calling in sick. (employees have actually had heart attacks and come into to work so they would not be charged with an "incident" which effects performance reviews.
*Unrealistic case loads for employees, causing multiple employees to have stress related sicknesses.
*Poor pay, recently employees were given up to a 3% raise, which oh by the way was the first in four years. When you compare the 3% raise to the 21% raise for the executives, the 3% is a slap in the face to employees.
*Field adjusters are expected to use personal vehicles for house inspections & are reimbursed .10 less than the IRS allows for mileage. Employees are provided with inferior tools to properly perform job duties.
*computer systems are out dated and often do not work properly.
*Regarding this specific position, high turnover. This is the 3rd posting for this position within the past 2 years. (Combined, the last two managers lasted less than one year in the position before leaving CPIC).
*This is what I would consider a hostile workplace and not isolated to just one department. Employees physically threaten supervisors, supervisors openly yell at employees, employees threaten employees.
*This is such a bad place to work that several employees did not make it through training, many took there first morning break and did not return and others did not return for day two.

You may be asking why am I still there if things are so bad; I am waiting to be vested then I am out of there! – less

Its an okay place to work, in the IT area. Good use of technology, opportunity to learn new stuff, company supports training,

While I was there, four claim directors and three claim vice presidents were fired. I made a sarcastic comment that cut too deep and I was fired.

What can I say? The wonderful person who hired me couldn't take it after six months and left as well.

Hostile work environment, NO morale whatsoever, POOR management, highly stressful environment, you have a better chance of moving up the ladder at Subway!

I loved the work I did. I absolutely learned a lot. Overall, the job wasn't bad, it was the horrible management, the hostile work environment, the fear of retaliation, and the awful lack of communication – more... that made it such an unbearable place to work. – less

If you enjoy the call center environment, this company is for you. There are other departments, the main building was mostly call centers for in-coming calls. Dealing with insurance agents is not always easy. This company recognized hard work and dedication. The benefits were awesome. The compensation was fair. Did not feel there was advancement for – more... the call center. – less

not too much room to advance. Pay also stagnant. Job security is fine if you do your job. Management is cool and willing to work with you on days off if needed. Great benefits.

blah.... keep going! I really don't have one nice thing to say. I have to keep moving to somewhere else.

Worked here for years, was the best job I ever had and then it started going downhill fast. Management is very bias, more worried about taking away anything that improves morale rather than trying to boost it. Qualified employees are used to train favored employees rather than being promoted. The pay stays the same while the work is piled on by extremes. – more... The benefits were amazing but each year they kept and are getting worse and worse. Barely any recognition programs and the ones there are managers don't bother utilizing. The worst thing is that this terrible work enviroment is really just caused by a very small group of people that have all the power and none of the heart. Seen a lot of wonderful people get let ago because of the horrible politics within this office. – less

Team Lead Position for Training I/A firms
Quality & Auditing was good experience

The mentoring abilities are virtually non existent in the Jacksonville Florida offices.

overall busy at end of month. not much room for advancement.

Temporary position. No benefits, no advancement, management treats you as if you are less than nothing.

Enjoy my job and duties and learning about different situations on daily basis.

Limited on movement, no raises, no managment assistance,
trainginf is adequate
benefits are good
No job security
managment does not support representatives

Well for being the largest carrier in Florida, they are still a quasi-government corporatioin. The employees have had no raises for over 3 years including no cost of living raises and no additional vacation time to make up for it. So basically employees are making less money than 3 years ago. And if you are applying for a job, make sure you have one – more... right now because it takes 2 to 3 months for a decision to be made on who may be offered a position. Keep in mind when the board of governors change a whole new agenda comes in. The health benefits are great but the employees were told that was next to be reviewed so they won't be surprised if they are paying more by the end of the year. And if you read the press, they are outsourcing more. Upper management does not communicate anything to employees, so expect to be kept in the dark on what is next while changes are being made. Also, as government employee you cannot go to functions with other external businesses and accept anythng period, not even a bottled water. – less