Citrix Systems Inc. Employer Reviews

Great advancement opportunities and work teams very condusive work environment.

Citrix is renowned for the quality of the complex software they have pioneered. Often it is described as a silicon valley start up nurtured by the casual environment of south Florida. Demanding, yes, but in a productive and healthy way that enables it's employees to realize their top potential.

• Troubleshooting of Citrix Systems, Inc virtual products for employees including mobile Android and Apple based OS’s (GoToMeeting, GoToAssist, Citrix Receiver)
• Provide technical assistance to customers on Citrix virtual desktop and applications in Company headquarters or remotely by managing Active Directory and Microsoft Exchange servers.
• Coordinated, – more...  diagnosed, and troubleshot incoming employee issues, provides support services to employees with technical problems and information technology issues involving desktop, laptops, or IT services from local personnel or from employees using network remote access.
• Responsible for the maintenance and assignment of RSA Security tokens to employees that were required to work remotely.
• Provided troubleshooting of MAC OS products(iphone, ipad, MacBook Pro, Snow Leopard and Lion) also configured them to acquire domain resources.
• Added, removed and configured Avaya IP phones throughout 3 buildings in Company Headquarters.
• Maintains password security within Active Directory, data integrity with McAfee Safeboot Encryption, and file system security for the desktop environment.
• Troubleshot, diagnosed and resolved virus, malware and ad-ware issues within a virtual computing environment.
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It was good company but I was hired to only be laid off 6 months later. With that being said, I also was told that when they start to rehire people we would be given priority over outside candidates but I never found that to be true because every time I apply, I never hear anything from them.

I'm very happy with my career at Citrix Online, taking heavy volume customer support calls can be straining but the company is very accommodating to its workers, they gave me the facility to work from home where I can manage work and personal life (I save hours compared to my previous commute).

The management team has always been very encouraging and – more...  accommodating, the other Citrix Employees are usually very helpful and easy to get along with - there is good team-work/atmosphere. – less