Registration Representative, Covina, CA - August 20, 2015
A typical day at work is pretty busy.I worked three separate departments. Scheduling patients, assisting patients with any billing questions. Setting up clinic for doctors. Creating maintaining patient charts. getting autorizations through medical groups. verifying patient insurance. discharging patients breaking down their charts for medical records. ording supplies for department. answering phones.I endjoyed going to work everyday, it was a comfortable and friendly environment. We all learned and worked together.The hardest part of the job is getting upset patients, but you learn to listen, empathize and remember it isn't personal its frustration on their part and you just do what needs to be done to make that paitents visit smooth, professional and friendly.