using a variety of software packages, such as Microsoft Word, Outlook,Excel, Logistics etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
devising and maintaining office systems;
using content management systems to maintain and update websites and internal databases;
attending meetings, taking minutes and keeping notes;
managing liaising with staff in other departments and with external contacts;
sorting and distributing incoming post and organising and sending outgoing post;
organising and storing paperwork, documents and computer-based information;
photocopying and printing various documents, sometimes on behalf of other colleagues.