A great place to learn the duties that are required to perform tier 2 support within a HIPAA environment.
Pros: great place to learn tier 2 support in a medical industry.
Cons: poor benefits and lack of opportunity to advance.
Working for the Kemtah group has given me a great training in working tier 2 technical support within a HIPAA environment. The ability to work in a system that is regulated and very secure has helped me in understanding security practices and has helped me in the means of troubleshooting efficiently and avoiding user downtime by managing my time effectively.