Pros: job security, great benefits, good pay
Just like working in most any office. You do get a lot of angry or mentally ill customers because you're working in a government office that is easily accessible to the public. GREAT benefits. If you make it past probation, job security is great too, so long as the economy is doing ok. Pay is pretty good, and increases happen fairly quickly ( it depends on the number of hours you work), but you can max out on pay increases. Management is luck of the draw. I've had the pleasure of working for several amazing supervisors, but I know that there are plenty of bad apples mixed in the bunch. Hardest part of the job, at least in the community services department is the customers service. If customers don't like your answer they can very easily contact the head of the department and get what they want, even if its not your department policy. It gets really old after a while, but it doesn't out weigh the perks. Most of the employees are fairly great and a pleasure to work with.