EMD/City of Cleveland Ohio
Emergency Medical Dispatch (Current Employee) – Cleveland, OH – June 2, 2016
High paced at times, with the majority of calls for medical. Many calls are for traumatic injuries. I have learned to deal with people that are very excited, or freaked out, calming them, and gathering the vital information I need to accomplish my job, which is to get help dispatched for medical or fire calls. I have also learned to dispatch ambulances via radio, how to dynamically station medical units to better serve the emergency needs of the citizens of Cleveland.
Using CAD and ProQA along with Call Works phone system, makes my job easy and efficient. Working with a group of dispatchers, helping each other as a team, advising other agencies, or resources,
in our day to day job.
Long hours, sometimes short breaks or no lunch