About City of Gainesville, FL
The City of Gainesville has established a performance measurement program in order to align departmental management plans with the City Commission adopted goals, and to measure the City's progress towards those goals. This program enables the City departments to systematically measure progress towards their goals, serves as a management tool for improved – more... decision-making, provides information to the elected officials and other stakeholders on the performance of various City programs, and serves as a basis for benchmarking against other local governments in Florida and throughout the country. Performance measurement is a best practice in public budgeting recommended by the Government Finance Officers Association (GFOA), Government Accounting Standards Board (GASB), and the International City/ County Managers Association (ICMA). Starting with FY2005, performance measurement information is included in the Comprehensive Annual Financial Report (CAFR) prepared by the Budget and Finance Department. Most performance measures fall into the following major categories and are used in varying degrees by the City departments: Work outputs measures are focused on measuring the quantity of service provided, e.g. the number of potholes repaired. Efficiency measures represent a ratio of output per input at a given level of quality, e.g. maintenance cost per vehicle. Effectiveness (outcome) measures focus on the quality of service delivery, e.g. the percentage of single family building permits issued within three business days. As the performance measurement program matures, the goal is to focus more on effectiveness/ outcome measures, as they tend to be more indicative of how well a department meets its goals. – less – More from ZoomInfo »
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