Responsible for answering 9-1-1 and non-emergency telephone lines, providing medical pre-arrival instructions as necessary during life threatening situations, routing calls either to the radio operator or to appropriate offices; maintaining logs and forms required to provide effective service to citizens and make various entries into a computerized dispatch system; required to operate teletype equipment, entering police initiated requests into state, federal, and local computer systems; required to serve as a radio operator on multiple Public Safety radio frequencies, effectively relaying radio messages to Police, Fire, and EMS units in the field.
Dispatcher (Former Employee) – Garland, TX – August 30, 2017
I only worked a temporary position which lasted 7 months, but in that time I really enjoyed working for the City of Garland. You don]t get benefits when you're a temp, but once you become full time they offer great benefits. The majority of employees are long time employees, and they're very good at promoting from within. Good pay, good managers, and enjoyable atmosphere.
My only con would be the way they run the Temp positions. Instead of hiring someone full time for a position, they sometimes will hire a temp for 6 months, and after the 6 months are over they will let that person go and hire a new person to start another 6 month in that same position. It would make more sense to just hire one person full time.
Good Pay, Great Coworkers and Managers, Fun place to work.
School Crossing Guard (Current Employee) – Garland, TX – August 26, 2017
I enjoy working with the other Garland Crossing Guards, we don't have many hours, but that is why the pay is more. This is an important position because we have too many kids being hit do to drivers not paying attention.
Working with the elementary is pleasant, you meet their parents, etc.
Almost getting hit by drivers not paying attention & realizing they can't block a crosswalk, whether occupied or not.
Office manager is manipulating and has agenda. She micro-manages to the extreme. Operators and supervisors are great folks. I would not recommend working for EWS until management changes. It's a very toxic environment.
I work as an aide within a Garland ISD school and it is nice to not have the hectic schedules and paperwork amount of teachers. However, the downside is that I often get pulled to cover classes and that is NOT part of my job description.
Pros: Summers off, spring break, Thanksgiving week off, etc...The employee clinic is WONDERFUL to have and you will never find nicer co-workers.
Cons: The insurance plans are not great, they use you for jobs that do not fall in your job description and you often find out many things last minute.
lots of school breaks off, employee clinic low cost, lots of teacher discounts
poor insurance choices, doing things outside your job description without warning or courtesy asking
The day started at 7 am, and was able to work at own pace with a somewhat flexible time limit. Constantly interacting with the public, serving their needs. I learned customer relations, and the inner workings of the company. Management was very helpful, and able to have one on one interactions. The co-workers were easy to get along with and the camaraderie was unmatched. The hardest part of my job was dealing with the elements. Rain, Shine, Sleet, or Snow was the norm. The most enjoyable part of my job was working with my immediate Supervisor, and other employee's to reach a common goal and the feelings of accomplishment I received after.
4 Day work weeks, Excellent benefits, healthcare, etc. Employee appreciation.
General Administrative Assistant I (Current Employee) – Garland, TX – January 5, 2017
Everyone at the city is very helpful and kind. I work in HR with benefits so I work with the employees, retirees, future employees and citizens of the city. I love being here, however my position is temporary. The City of Garland is an awesome city to work for.
Worked at the Bradfield pool as a swim instructor. It was a great and wonderful experience. I felt fulfilled and I felt safe and able to express my concerns with the aquatics director. I would go back if needed!
Working for the City of Garland was crazy to say the least. The attitude was "If its not broke, don't fix it." We used paper work that was made in 1987. Management would micromanage you every second of the day. I always felt as if I was going to lose my job. The pay is probably the lowest around. Very under staffed and the list of projects keep getting listed but nothing is ever getting crossed off. Also at my interview I was asked 1 question "Can you do that?" and that was after the job description was read to me.
Recreation Specialist (Current Employee) – Texas – October 16, 2015
I work in a place where the management is contentious, difficult, and poorly executed. Family is not considered, not is the individual. Severely understaffed and nothing is being done about it. However, the clientele are fantastic.
A great place to work that teaches you how to work as a cohesive team member. Its a fun place to work, you are sure to meet a lot of great coworkers. Work load is not to much, but you cant just slack off all the time either.
• Applications Acceptance/Renewals/data entry processing/payment processing over the phone and in person • Scheduling inspections for inspectors • Landlord Training Class Research/Preparation/registrations • Incoming Email Response to Applications and open records(receive/research/deliver) • Deposit Closing/Processing • Data Entry Quality Control • Daily Filing • Red Tags (commercial & residential) • Phone Calls (back to back in Spanish and English: taking complaints, payments, and ) • Payroll • Payables • Notarizing • Responding to daily Phone Messages on 4 lines (Main line/Spanish line/my line/rental registration line • Ordering Office Supplies • Uniform processing for embroidery • Ordering Cartridges • Monthly Report Totals (red tags/ work orders/ citations/rental/finance) • Office Machine Maintenance/Supplies • Ordering/Auditing Citation Books, ordering business cards and envelopes • Notices of Violation (printing/stuffing/stamping) avg of 2000 per day • Graffiti, land care work orders for properties with violations • Federal Lawn Care Assistance Program/ admissions • COG Property Mowings • Weekly Finance System Reports • Citations (sending to citizens) • Incoming Mail distribution • Vehicle Tags/ printing and or ordering
one hour lunch/ family like environment/ two weeks vacation pay intially/ TMRS
Assisting Residential and Commercial customers with trash collection.
EWS - Customer Service Representative (Current Employee) – Garland, TX – July 23, 2015
I enjoy working for the City of Garland Environmental Waste Services. I enjoyed public interaction and the "Service On Unbelievable Levels" is not just our slogan but our pleasure! I am currently Dispatcher to communicate residential and commercial inquiries and requests to the Field Supervisors. The Direction of this department is very good. I also enjoy the fast paced and quick response time necessary to carry out day to day functions. The City of Garland promotes a TEAM attitude.