Productive, was a nice employer to work for at one time.
Collections Representative (Former Employee) – Glendale, AZ – April 4, 2013
I worked Monday thru Friday 8:00 to 5:00, collect on delinquent water and Sales Tax accounts, set up payment arrangements, answer customer inquiries, assist co-workers, file and release liens, work on special projects. During my time there I have learned how to do billing adjustments, manually create statements for customers, use Microsoft Excel and Word more effectively, make accounting adjustments to customer accounts for various reasons, file and release liens. I had an excellent manager who I worked under. This manager was easy to talk to, had an open door policy and would always see that any issues would be resolved. Unfortunately the management staff above my manager saw things in a different way. My co-workers were very professional, we always worked together well when need to and we all strived to get things done ahead of schedule and make the day as pleasant as we can for each other. The most enjoyable part of my job was being able to assist the public and answer their questions and help my co-workers with any work assignments or projects.
they paid well, good benefits
constant budget problems, poor decision making from upper management