911 Emergency Operator City of Minneapolis. Typical 8 hour shift, average 1 emergency call every 40 seconds. Triage and route call to proper dispatchers (ambulance, fire, etc...). Holidays are busier, 4th of July (and surrounding week or so) is an outlier with shots fired calls and Shotspotter activity combined with fireworks. Constant activity including occasional shift on bait car. Excellent, high energy, high pace operational tempo in a real world overlay. Every second counts.
rewarding, helpful, meaningful work!