I worked for the city of Santa Ana for over 20 years, the last five years or so @ 4/10 work week. I enjoyed my job, working with the public in person and over the phones. I found that working in this particular department, teamwork was very important, thus getting along with your co-workers was an essential part of this job. In all my years working for the city of Santa Ana, I found management to be fair when they had to be and disciplined when they had to, in order to balance the workplace environment.
I would say that the hardest part of my job was when I first started, learning all the different duties assigned. I thought I would never pass my probation, but thank God I did. The most enjoyable part of the job was getting assigned to different job duties, which is a rarity. Most jobs you have the same duties day in an day out, where with the position I had, we were assigned a different task each day, and in doing so, were privy to so many more opportunities to learn the different jobs that are required in law enforcement.