Office Specialist II, 1700 Walsh Avenue Santa Clara, CA 95050 - March 14, 2016
When I was working at the City of Santa Clara, a typical day at work as an Office Specialist II my job was to create a variety of material from rough draft or copy, marginal notes, verbal instructions, including; letters, reports, legal documents, property descriptions, specifications, requisitions, warrants, and work orders. I also performed counter and telephone service by answering resident’s questions and directing them to the appropriate functions and procedures when needed. Additionally, I reviewed and accepted requests, permits and application forms. In terms of financial duties, I entered and retrieved data in order to reconcile it to perform simple calculations for any updated city records. Alongside many of these clerical duties, I was also part of the Public Works Department Agenda Coordinator Team where I worked on constructing and posting legal notices, prepared City Council Agendas and created Contractor Agreements that the City had with various businesses. My role as an Office Specialist II helped me developed competencies such as problem solving and effective communication with other departments such as engineering, planning and customer service, which I believe are essential to the administrative assistant role.