Pros: great benefits, great people, fun environment
Cons: decent compensation, severly understaffed for about 6 months to a year now, eat while work, management disorganization and lack of attention to specific departments
Day to day operations are similar to the weather in Georgia, one day it snows, the next it's hot, the day after raining and the next just right. In short, a job as a 911 dispatcher is hectic and unpredictable to say the least. It's fulfilling to help people and to know you aided in catching the bad guy but, overall moral is very low due to favoritism, cut backs, no raises and no room for growth within. You learn to work well with others as someone's life depends on it. I have never seen such a disorganized management team. The most shocking is that the management team has little to no experience in the process they manage. There are good managers but, a great manager knows how to do the very job(s) they manage even if they do not do the job as well as their employees. The equipment is that of something out of the original Star Trek movie but, the center has employed people who make the job seem to easy that updating said equipment seems asinine (to management).
Overall there are a lot of frustrations that come with working for the city but, coworkers help make the negative subside.