CityMD Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Extremely high pressure; poor compensation, too many hours per week
Site Manager (Former Employee) –  Brooklyn, NYNovember 21, 2017
As company grew, new management brought in from other industries: no understanding of culture or pressures. No support for direct reports. Base salary far too low for pressure, work load and hours worked per day (14-16 hours often).
Pros
Quick access to immediate medical attention.
Cons
High stress, poor pay, too many hours worked per day
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Coorporate Culture Rules, Discouraging Employees from Advancement
Analyst (Current Employee) –  New York, NYNovember 9, 2017
The company has become a corporate factory with no sense of employee loyalty. The pay is severely sub-par. The continue to increase the workload with very minimal pay increases.
Pros
None
Cons
Over-worked, under paid.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Site Manager
Site Manager (Former Employee) –  CityMDOctober 14, 2017
No work life balance! Upper Manager is never willing to step in to help when you ask. Very passive aggressive management style, you feel left out the loop at times and everyone around you seems very sneaky.
Pros
Buy lunch, etc for my team at various times throughout the month
Cons
No work life balance or true team spirit
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Job
Patient Care Representative (Current Employee) –  Bronx, NYOctober 9, 2017
This a wonderful company to work for. Your opinion is always heard, there's great team effort. The hours are long but it can go by quickly depending on volume.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Career Advancement
Medical Assistant (Current Employee) –  Staten Island, NYOctober 5, 2017
CityMD is a good place to work, wish management had more medical experience background and not retail background. Career advancement into management roles available. Lack of competitive pay.
Pros
Career Advancement, Health Benefits
Cons
Management, Pay
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to learn how to multitask
Medical Assistant (Current Employee) –  Fresh Meadows, NYSeptember 27, 2017
Overall the company as a whole is not a bad company to work for. You do get spoiled with free snacks and goodies in the lounge as well as the manager occasionally buying lunch. The downside to some can be the long work hours. You are required to work 12 hour shifts especially if you are full time. This company is fast paced and quickly growing as well as well known so this is always a plus. Great place to get a feel for the hospital environment especially if you are a scribe.
Pros
Free snacks
Cons
Not paid fairly
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
medical assistant
Senior Medical Assistant (Current Employee) –  Lake Grove, NYSeptember 27, 2017
Amazing office to work at, love my job and recommend to friends.I learn something new everyday. Its rewarding when patients leave happy. The Doctors, PA;s and Staff are all friendly and welcoming to everyone.
Pros
lots of exerience
Cons
not enough pay
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Fulltime Physician Assistant (Former Employee) –  New York, NYSeptember 24, 2017
Busy, high turn over on patients. You have scribes! So it is possible to see 40-50 patients in a 10 hour shift. Great people to work with and I remember the former CEO would come to each site for the holidays and bring fresh fruit for everyone.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good for a start but not for a long run
Billing Support Specialist (Current Employee) –  Uniondale, NYSeptember 22, 2017
This place is good for a starter job, but its not a place Id recommend staying any longer than 2 or 3 years. PTO sucks (sick/vacation are the use up the same time), and it take forever to build. They rarely teach you anything, so you cant really build your skills. They pick and chose who they want to teach, which is usually the same 3 people. Management is okay, but they're very unorganized when it comes to improving the company for the workers, it seems like they only care about making things easy for the patients. One thing I will say I like is that management doesn't hover over your back every 5 seconds.
Pros
paid lunch, 9-5 hours, free snacks
Cons
short breaks, pay is low, favoritism, pto sucks, doesn't build skills
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive work place. Many opportunities for Advancement
Patient Care Representative (Former Employee) –  Fresh Meadows, NYSeptember 20, 2017
It was a great job. I worked with a wonderful group of people who were driven to succeed, and would support one another in any sort of advancements. Whether it was inside the company or outside.
Pros
Kind staff
Cons
Long hours, short breaks
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice place
Physician Assistant-Certified (Current Employee) –  New York, NYSeptember 6, 2017
I believe the hardest part of working here is the people who probably need the most help do not, for whatever reason, give enough info to properly care for them
Pros
snacks, coffee
Cons
sometimes very long hours
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
for the most part depending on the site you're working at, there's a;ways something to do.
Patient Care Representative (Current Employee) –  New York, NYAugust 30, 2017
This job is a good place to work. You work with great humble people and if you like being occupied, there is always something to do. Staff is helpful.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
new urgent care
Medical Assistant (Former Employee) –  Seattle, WAAugust 26, 2017
When the first clinic on the West coast opened, it was really slow. I commuted 2 hours every day and worked 12 hour shifts, so it kind of just took its toll on me.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Patient Care Representative (Current Employee) –  New York, NYAugust 26, 2017
PCR are responsible for many things, that require practice.
A lot of hours you could work.
love management at certain locations.
Opportunity for OT.
Amazing work-life balance.
Pros
Over time is great
Cons
Salary
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
High volume work with limited staff
CLINICAL ASSISTANT (Former Employee) –  Hempstead, NYAugust 22, 2017
Stressful work environment. The Aftercare department is not yell staffed but it is a very important part of the company. I loved working with all of the physicians and I learned a lot. However the call volume makes working in aftercare non-enjoyable.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Assistant Site Manager (Current Employee) –  Brooklyn, NYAugust 21, 2017
I love CityMD. Good vision, great talent, still growing. Long hours, but 'tis the nature of the business. Pay could be better, but overtime is always available.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Need better management
Patient Care Representative (Current Employee) –  New York, NYAugust 12, 2017
During my time working for this company, I have encountered several inexperienced individuals who are not at all qualified for their roles. That needs to change.
Pros
Free snacks and coffee, knowledge of medical field
Cons
inexperienced managers/staff
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Medical Receptionist (Former Employee) –  New JerseyJuly 31, 2017
Great place to be if you love interacting with a lot of people throughout the day. Benefits are good as well. And the workers there are friendly and make you feel very comfortable as a new worker.
Pros
pay
Cons
none
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and room to grow
Certified Medical Assistant (Current Employee) –  Jackson Heights, NYJuly 15, 2017
Its not been long i have been working with City MD, but i am really having great time to work in here. The managers and co workers are really friendly. But the only problem is here is staff shorten. Over all its a nice place to work.
Pros
Free lunches and lots of option for snacks
Cons
Health care
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good for starting out in medical
Patient Care Representative (Current Employee) –  New York, NYJuly 7, 2017
the mcdonalds of the medical field. benefits and pay are too low. But great way to get your foot in the medical door. cool environment with cool coworkers. wish management did more for employees considering we are handling patients care
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at CityMD. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 97 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.7